Customer Experience Associate

20-25 hours per week. Must be available through the holidays. About The Brain Shoppe We focus on offering brain teaser puzzles, educational toys, family & party games, and smart gifts that promote critical thinking and learning through play. Our curated product selection is designed for a wide range of ages, encouraging problem-solving skills and intellectual curiosity. Our customers love that they can find engaging items that challenge the mind while remaining fun and accessible. And our environment is centered around creativity, learning, and an appreciation for thoughtfully designed games and toys. Customer Experience Associate Now Hiring! Help create the fun, welcoming, and interactive atmosphere that defines Brain Shoppe. Responsibilities include assisting customers, recommending products, operating the register, maintaining store appearance, restocking merchandise, and helping create memorable in-store experiences through friendly, attentive, and dependable customer service. If you're passionate about what we do, share our values, and are excited about the prospect of working with us, we encourage you to apply below. No puzzle experience necessary, just a lively mind and a helpful attitude. (We will teach you all the things!) Qualifications Strong customer-facing skills, including Customer Service and Customer Experience, with a focus on creating a welcoming, supportive environment. Ability to manage Customer Support and Customer Satisfaction, including addressing concerns, resolving issues, and following up when needed. Professional communication skills, including Phone Etiquette and clear, friendly in-person interactions. Interest in or familiarity with puzzles, games, or educational products, and willingness to learn product details. Reliable, punctual, and comfortable working on-site in a retail environment, including evenings or weekends as needed. Basic point-of-sale (POS) or cash-handling experience is preferred but not required; training will be provided. Apply on our website The Brain Shoppe