Office Clerk

Office Clerk

The Office Clerk is responsible for assisting the Office Manager.

Essential Job Duties and Responsibilities:

• Tabulates and posts data in record books.
• Compiles records and reports.
• Records orders for merchandise or service.
• Greeting and assisting visitors.
• Provides information to customers, claimants, employees, and sales personnel.
• Interviews dissatisfied customers and adjusted complaints or refers customers to appropriate dealership employee for resolution.
• Prepares, issues, and sends out receipts, bills, policies, invoices, statements, and checks.
• Prepares stock inventory.
• Opens and routes incoming mail, answers correspondence and prepares outgoing mail.
• Purchases supplies.

Required Experience and Education:

High School Diploma or General Educational Diploma (GED)

Required Skills and Attributes:

• Must be organized and detail oriented.
• Communication and interpersonal skills.
• Time-management and organizational abilities.
• Problem-solving and critical thinking abilities.
• Working knowledge of Dealership documents.
• Financial and accounting knowledge.

Equipment, Machines and Software Used:

• Computer software: Microsoft Office to include Word, Outlook, PowerPoint, and Excel and CDK.

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb and perform repetitive motions of the hands and/or wrists.
• Mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal and reading.

Physical Exertion:

• Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
• Light exertion can involve sitting, walking and/or standing most of the time.

Environmental Conditions:

• Work is performed in an office setting.
• Occasional weekend and evening hours are required.

Hazards and Safety Precautions:

• Hazards: Slips, trips and falls, ergonomic injuries, and occasional lifting.
• Safety Precautions: Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.