Public Works Customer Experience & Support Manager
$75k - $95kFallschurchva
City of Falls Church in Falls Church, VA seeks a Customer & Support Services Manager for the Department of Public Works (DPW). This full-time, onsite role reports to the DPW Deputy Director for Operations and offers a salary of $75,000-$95,000. Responsibilities include budget oversight, procurement, HR liaison, central customer service, work order management, meetings coordination, payroll entries, and emergency response readiness. Closing date Sept 3, 2026; benefits apply. #J-18808-Ljbffr Fallschurchva
$123.1k - $186.3k
...the best candidate experience, please consider... ...with agents drive customer success together.... ...life. The world of work as we know it is changing... ...Customer Success Manager (CSM) is a... ...who have experience supporting customers in one or... ...industries:Global Public SectorFederal Civilian...SuggestedFull timeWork at officeLocal areaFlexible hours3 days per week$151k - $204.2k
...2026AWS Engagement Managers seek to understand our customers’ needs, their missions... .... You will work to exceed customer... ...AWS values diverse experiences. Even if you do not... ...culture. When we feel supported in the workplace and... ...proposition of the public cloud and cloud engagement...SuggestedLocal areaWorldwideFlexible hours$123.1k - $186.3k
...the best candidate experience, please consider... ...with agents drive customer success together.... ...life. The world of work as we know it is changing... ...Customer Success Manager (CSM) is a... ...who have experience supporting customers in one or... ...industries:Global Public SectorFederal Civilian...SuggestedFull timeWork at officeFlexible hours3 days per week$75k - $95k
...Customer & Support Services Manager - Department of Public Works (DPW) Falls Church, VA Full-Time $75,000 - $95,000 (Onsite) Closing Date: September 3,... ...The ideal candidate will possess demonstrated experience within customer service or support operations, including...SuggestedPermanent employmentFull timeContract workLocal areaRemote workMonday to FridayFlexible hours- Appian seeks a strategic, high-impact Program Manager to architect and lead enterprise-wide initiatives that elevate the Public Sector customer experience. This role is based at Appian's HQ in McLean, VA, with in-office collaboration as a core culture. You will design...SuggestedWork at office
$153.6k - $207.7k
...versatile Engagement Manager (EM) to join our team... ...ensuring alignment with customer outcomes. Applying AWS... ...program/project management experience, you will validate... ...the AWS Cloud. We work together with customer... ...culture. When we feel supported in the workplace and at...WorldwideFlexible hours$199.2k - $249k
...hiring an engagement manager (EM) to lead and... ...a national security customer. As an EM on our public sector delivery team, you will own or support a large account plan... ...incredible customer experience. This role is ideal... ...to have)3+ years of work experience succeeding...Full timeContract workWork experience placement$166.4k - $249k
Scale's public sector business is providing the best... ...change. You will manage customer relationships and partners... ...clearance5+ years of experience in technical program... ...leadersComfort working extensively inside secure... ...areasExperience supporting formal government test...Full time$104k - $187.2k
...professionals who put customers first and align a... ...you to do your best work amid a supportive culture that encourages... ...problems. As an Account Manager at Esri, the global... ...capabilities across the public sector that includes... ...3+ years of experience working in or supporting...$253.3k - $327.8k
...focusing on Consulting and Managed Services solutions. You will work daily with solution... ...teams to identify customer needs, map... ...customers. There is ample support in the form of contracts... ...role is servicing our public sector business, so experience working with and selling...Local area$248k - $350k
...are looking for a Public Sector Account Executive... ...of successfully managing and retaining... ...MEDDPIC framework. Work with your New Relic... ...FSIs and VARs to support growth.Effectively... ...years field sales experience selling enterprise... ...data of thousands of customers means that a...Work at officeRemote workFlexible hours$89.1k - $155.9k
...display, video, and custom ads—leverage... ...the customer and work backwards in everything... ...Executive to join our Public Sector & Advocacy... ...qualifications- Experience with and deep... ...skills.- Experience managing complex sales cycles... ...process, including support for the interview...Work experience placementFlexible hours$164k - $190k
...systems. Our software supports secure, high performance... ...sectors. InterSystems manages over one billion... ...Within the InterSystems Public Sector subsidiary (IPSC... ...and partner ecosystem. Experience with mission systems,... ...Ensure issues raised by VA customers are addressed promptly...Ongoing contractContract workFor subcontractorWork at officeWorldwide$92.4k - $160k
...driving revenue and customer engagements for a... ...by engaging with public sector organizations... ...savvy, sales experience, and technical background... ...position requires working from the local... ...no AWS presence• Manage the full sales cycle... .... When we feel supported in the workplace and...Contract workWork at officeLocal areaWorldwideFlexible hours$157.1k - $212.6k
...driven Partner Account Manager to own and grow a... ...our Worldwide Public Sector (WWPS) organization... ...for U.S. Defense customers — spanning global... ...motions. You will work at the... ...ExperiencesAWS values diverse experiences. Even if you do... .... When we feel supported in the workplace and...Contract workLocal areaWorldwideFlexible hours- ...decisions. Insight Public Sector (IPS) is... ...SLED team to support the state of Washington... ...role, you will manage and drive sales efforts... ...each target customer’s business model,... ...Qualifications: ~5+ years of experience selling technology... ...: Freedom to work from another...Base plus commissionLocal areaImmediate startRemote work
$187.2k - $234k
Engagement Manager (Computer Vision), Public Sector Washington, DC Scale... ...a national security customer. As an EM on our public... ..., you will own or support a customer account plan... ...incredible customer experience. This role is ideal... ...to the end user Work alongside customers...Full timeContract workWork experience placement- Scale is seeking an experienced Technical Program Manager to lead enterprise-scale public sector AI workflows. The role requires regular travel... ...to Europe and eventual relocation to Germany to work onsite with customers, managing executive to end-user relationships and...Relocation
$199.2k - $249k
...hiring an engagement manager (EM) to lead and... ...a national security customer. As an EM on our public sector delivery team, you will own or support a large account plan... ...incredible customer experience. This role is ideal... ...executive to the end user Work alongside customers...Full timeContract workWork experience placement- ...mission is to enable its global customers to protect and save lives by... ...data privacy. Thousands of public safety organizations,... ...Cellebrite's PR & Communications Manager, you support agency execution while... ...messaging and supporting assets, working closely with product marketing...Shift work
$150k - $300k
...and efficiency our customers need to compete... ...Director - U.S. Public Sector to collaborate... ...revenue, and supporting exceptional service... ...and celebrate working with the exceptional... ...scalable partner management processes and... ...related go-to-market experience.7+ years of...Work experience placementWork at officeLocal areaFlexible hours- Accenture is looking for a dynamic Media Relations Manager to support our work in the Health & Public Services industry for the USA market. As a... ...business and reimagine the services and experiences they bring to their customers as they continue to navigate disruption and...Full timeLive inWork at officeLocal areaFlexible hours
- ...Account Executive – Public Sector Content Guru is a leading... ...provider of enterprise cloud Customer Experience (CX) and contact centre solutions... ...service priorities Manage expectations during presales... ...security-sensitive nature of our work in the US and in order to...Work at officeRemote work
$140k - $204k
...activities across multiple work streams with key... ...teams as a customer advocate focused on... ....Partner with support, product engineering... ...escalations to resolution.Manage stakeholder... ...equivalent practical experience.8 years of... ...organization. Google Public Sector brings the...Local area$55k
...We are seeking a dedicated Customer Experience Manager to oversee our Arlington, VA location. This role... ...ideal candidate must be available to work evenings and weekends, as our primary... ...engagement Manage staff schedules and support team members during live guest experiences...Full timeLocal areaFlexible hoursAfternoon shift$61.23k - $104.09k
...for media relations in Arlington, VA. This role involves supporting national security clients with media engagement strategies... ...or a related field, have at least three years of public relations experience, and the ability to secure a public trust security clearance...$81.5k - $138.55k
*We are open to supporting 100% remote work anywhere within the U.S.... ...designing, configuring, customizing, and implementing... ...fields. Integration Management: Assist architects... ...integrity, and user experience. Address any issues... ...able to obtain a DHS Public Trust clearance. MUST...Full timeContract workWork experience placementWork at officeRemote work$125k - $250k
...seeking a Senior Partner Account Manager - Public Sector Distribution to support our U.S. Public Sector business.... ...opportunities to come together and celebrate working with the exceptional people... ...that improve partner experience and internal responsiveness.Support...Work experience placementWork at officeLocal areaFlexible hours$166.4k - $249k
Scale's public sector business is providing the best... ...change. You will manage customer relationships and partners... ...s products day‑to‑day Work alongside customers to... ...clearance 5+ years of experience in technical program management... ...areas Experience supporting formal government test...Full timeFor subcontractor$60k - $67k
...Details Status: Exempt Salaried Work Location: Falls Church, Virginia... ...~ Undergraduate degree or relevant experience in public relations, communications, journalism... ..., Pinkston is committed to delivering customized, strategic solutions that drive real-world...Temporary workApprenticeshipLocal areaWork from home
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Public Works Customer Experience & Support Manager. Be the first to apply!
- manager customer experience Falls Church, VA
- customer service account executive Falls Church, VA
- customer service executive Falls Church, VA
- senior manager customer operations Falls Church, VA
- director customer care Falls Church, VA
- manager customer success team Falls Church, VA
- director customer relationship management Falls Church, VA
- insurance customer service manager Falls Church, VA
- customer service support manager Falls Church, VA
- sales customer service manager Falls Church, VA


