Housekeeping Attendant

Housekeeping Attendant

A pristine environment is the backbone of a great guest experience! At our riverfront hotel on Whitefish River, you will prepare and keep guest quarters tidy and to a standard of upscale hospitality. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

The Whitefish Riverfront Hotel is seeking a Housekeeping Attendant to work with our Housekeeping Team. Housekeeping wages: $20-$25 DOE.

Principal Responsibilities and Position Purpose:

A housekeeper is responsible for ensuring rooms and other areas of the hotel are kept clean everyday while ensuring housekeeping departmental standards are followed. Cleaning includes, but is not limited to, making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate areas. Consistently offers professional, friendly, and engaging service.

Main Duties and Responsibilities:

• Performs cleaning duties in all guest areas and back of house.
• Use of Maid Cart when cleaning rooms as well as maintaining inventory of necessary supplies.
• Emptying garbage, removing linens and towel.
• Remaking bed with fresh linens and restocking room with towels, amenities, etc.
• Reports necessary maintenance issues to Front Office so a work order is made.
• Follows departmental policies and procedures.
• Follows all safety and sanitation policies.
• Assists other departments when needed to ensure optimum service to guests.

Specific Job Knowledge, Skills, and Ability:

• Operating Housekeeping equipment such as vacuums, mops, maid cart, etc.
• Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.
• Must maintain a positive influence in the community and positive relations with area vendors.
• Teamwork- Balances team and individual responsibilities, exhibits objectivity and openness to others views, welcomes feedback, contributes to building a positive team environment, and prioritizes the teams success above own interests.
• Quality- Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.
• Guest Service-Responds promptly to guests' needs and takes ownership of the overall guest experience
• Professionalism-Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.

The Housekeeping Attendant position is expected to normally keep a 5 day a week schedule, 40 hours per week can be expected, however it can be more or less depending on the business needs of the hotel.

The Whitefish Riverfront Hotel, formerly The Pine Lodge, is part of Averill Hospitality which offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.