Customer Service Representative
Ernesto Ventós
Overview Ventós is a global company specializing in the distribution of Essential Oils & Aroma Chemicals for the Flavors & Fragrances industry. Headquartered in Barcelona, Spain, with 9 international subsidiaries, including Ventós USA Inc., based in Kenilworth, NJ. We are looking for a Customer Service Representative to join our U.S. team to strengthen client relationships, ensure customer satisfaction, and contribute to the success of a global leader in our sector. Responsibilities Act as the main point of contact for customers, providing outstanding service and follow-up. Process and manage orders, shipping documentation, and logistics coordination. Identify and assess customer needs, collaborating with Sales, QC, and Logistics teams. Handle customer inquiries and complaints with professionalism and problem-solving attitude. Support contract management, stock allocation, and basic accounting operations. Coordinate sample and documentation requests. Profile / Qualifications 3+ years of experience in customer service or related roles. Fluent in English; Spanish or French is a plus. Strong communication skills, proactive and team-oriented. Organized, reliable, and able to work independently. Knowledge of Microsoft Office (Excel), Dynamics NAV, and Google Workspace. What we offer Be part of a growing global company in the Flavors & Fragrances industry . A dynamic environment with opportunities for professional growth. Ready to make an impact Send us your application and tell us why you’re the perfect fit! #J-18808-Ljbffr Ernesto Ventós
Vacancy posted 4 days ago
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