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Technical Support Specialist - VoIP & HD Video (Remote)

MCI

MCI is seeking a remote Technical Support Specialist to troubleshoot VoIP phones, data gateways, and HD video service issues across the United States. The role emphasizes strong customer service, problem-solving, and the use of Remedy CRM to document interactions.

Ideal candidates are 18+, have a HS diploma, know VoIP basics, and can multitask across tools while maintaining regular attendance in a fast-paced environment.

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Vacancy posted 4 days ago
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