Medical Office Receptionist

Company Description To Healthy Feet Podiatry is a small, specialized medical practice in New York City focused on helping New Yorkers stay active, mobile, and pain-free. The team of podiatrists, led by Dr. Farah Alani, is certified by the American Board of Podiatric Medicine and provides comprehensive care for foot and ankle injuries, skin and nail conditions, and reconstructive surgery. The practice is known for tailored treatment plans that consider each patient’s lifestyle and costs, with particular expertise in conditions such as bunions, bone spurs, Achilles tendinitis, and plantar fasciitis. The team has a strong connection to the local athletic community, caring for runners, dancers, cyclists, and HIIT athletes, and actively supports the NYC community through charitable partnerships and outreach. To Healthy Feet Podiatry values personalized, compassionate care in a supportive, patient-centered environment.

Role Description This is a full-time, on-site Medical Office Receptionist role based in New York, NY. The Medical Office Receptionist will be the first point of contact for patients, greeting visitors, answering phones, and ensuring a welcoming, professional front desk experience. Responsibilities include managing appointment scheduling, confirming and rescheduling visits, checking patients in and out, and collecting and updating demographic and insurance information. The role also involves verifying insurance coverage, processing co-pays, assisting with intake forms, and coordinating with clinical staff to support smooth patient flow. The Medical Office Receptionist will handle general administrative and receptionist duties such as managing email and voicemail, organizing patient records, and maintaining a clean, orderly recept