Admissions Coordinator

Description

We're seeking a skilled Admissions Coordinator to join our team. As an Admission Coordinator, you'll play a pivotal role in managing admissions inquiries and ensuring a seamless experience for prospective clients. This is more than a call center role — it’s a front-line opportunity to make a difference in people’s lives every single day.

This full-time remote position offers $45,000 to $50,000 annually, with dedicated 8-hour shifts.

Must reside in any one of the locations we operate in:

Florida

Virginia

Tennessee

New Jersey

Texas

South Carolina

Shifts Available:

2nd Shift

Key Responsibilities

• Manage high volumes of inbound admissions inquiries through phone, email, and other channels.
• Use Salesforce as a primary tool for lead tracking, documentation, and workflow management — proficiency with Salesforce is a strong advantage.
• Navigate Call Tracking Metrics and Outlook efficiently for communication and follow-up.
• Provide compassionate, professional customer service to prospective clients and their families.
• Maintain meticulous attention to detail while multi-tasking across systems and client cases.
• Coordinate internally with clinical, outreach, and admissions teams to ensure continuity of care and a smooth admissions process.
• Uphold client confidentiality and adhere to all HIPAA and privacy regulations.

Benefits

• Competitive salary: $45,000–$50,000 per year
• Remote work environment
• Dedicated 8-hour shifts
• Medical, dental, and vision insurance (available after 60 days)
• 401(k) plan (available after 1 year)
• 80 hours of paid time off (after 90 days)
• Bonus opportunities
• Life insurance
• Supportive, mission-driven team culture
• Career growth opportunities

Requirements

Requirements

• High School Diploma preferred; equivalent work experience will be considered.
• Previous experience in behavioral health admissions preferred
• Strong computer literacy is essential , including experience with Salesforce, Call Tracking Metrics, and Outlook.
• Proven ability to work in a fast-paced, high-call-volume environment while maintaining accuracy and empathy.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote setting with minimal supervision.
• Must have open availability , including evenings and weekends as needed.