Senior Property Manager (9255) - SFO - 168021

Job Description

Job Description:\n\nCompany Description\n\nThis is a Position-Based Test conducted in accordance with CSC Rule 111A.\nSpecific information regarding this recruitment process is listed below.\nApplication Opening: Wednesday, September 16, 2026.Application Deadline: Interested candidates are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM pacific time on Wednesday, September 23, 2024.Compensation: $154,934 - $188,266 AnnuallyRecruitment ID: PBT-View phone number on ziprecruiter.com\nSan Francisco International Airport (SFO) is one of the most dynamic and consequential airports in the world, serving as the primary international gateway to Northern California and Silicon Valley. As an enterprise department of the City and County of San Francisco, SFO welcomes over 54 million guests annually and offers nonstop service to more than 140 destinations worldwide on 50+ airlines.\nSFO is far more than a transportation hub. It is a recognized leader in environmental sustainability, equity, arts and culture, and forward-thinking infrastructure. With approximately 1,900 City employees and a broader community of more than 25,000 workers across airlines, concessionaires, and partners, SFO generates significant economic vitality across the Bay Area region.\nOur mission is to deliver an airport experience where people and our planet come first. Our core values of Safety and Security, Teamwork, Excellence, Care, and Equity guide everything we do as we build a supportive, purpose-driven workplace where all employees can thrive.\nSFO is proud to be an equal opportunity employer committed to a diverse, equitable, and inclusive workplace. We welcome candidates of all backgrounds, identities, and lived experiences. Applicants are considered regardless of race, sex, age, religion, color, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity or expression, military and veteran status, or other protected category under applicable law.\nLearn more about careers at SFO at flysfo.com, and follow us on Facebook, Instagram, YouTube, LinkedIn, Bluesky and Threads. Job Description\n\nSFO’s Aviation & Space Management division is seeking a Senior Property Manager who thrives at the intersection of airport assets, operations, commercial strategy, and airline partnerships. In this role, you will lead and mentor a team of Property Managers overseeing a diverse portfolio of airlines, government agencies, and aviation-related tenants. You will guide strategic direction, ensure alignment with Airport priorities, and serve as the escalation point for complex facilities, operational and business issues.\nUnder general direction, the Senior Property Manager oversees the administration, negotiation, and compliance of aviation-related leases, permits, operating agreements, and other real property instruments for airlines, government agencies, cargo operators, and aviation-support tenants at San Francisco International Airport.\n\n Provide oversight of the administration, compliance, and financial components of leases, permits, operating agreements, and terminal space allocations.\n Support and lead negotiations for complex, high-impact agreements and property transactions.\n Guide space planning, tenant relocations, and aviation-related development projects across SFO’s terminals, cargo areas, and support facilities.\n Conduct portfolio-level analysis, evaluate business opportunities, and develop recommendations supporting SFO’s long-term goals.\n Serve as the escalation point for resolving complex airport issues related to portfolio tenants and airlines.\n Lead, supervise, and develop Property Managers responsible for airline, government, and aviation-tenant portfolios.\n Provide leadership, guidance, generation and approval of agreement terms, compliance activities, billing inputs, and documentation.\n Build and sustain trusted relationships with airline and tenant partners while representing SFO in meetings and strategic discussions.\n Coordinate cross-functionally with Operations, Planning, Finance, Legal, and other divisions on portfolio-wide issues.\n Oversee the administration, compliance, and financial components of leases, permits, operating agreements, and terminal space allocations.\n Represent the Aviation & Space Management division in meetings, working groups, and tenant discussions.\n Perform other functions outlined in the 9255 Airport Economic Planner.\nQualifications\n\n Education: Possession of a Baccalaureate degree from an accredited college or university with major coursework in Economics, Business, Accounting, Airport Management, International Relations, Administration, Public Administration, or a related field. AND\n \n Experience: Five (5) years of progressively responsible experience in the area(s) appropriate to the assigned position. These areas may include but are not limited to municipal bond and debt issuance’s, investment portfolios, capital project analyses and evaluation, contracts, budgets, retail branch or airline line station management, airport retail program development, airport property management, transportation service planning or marketing, international trade, customer service planning, aviation risk assessment, aviation space utilization or expansion.\n\nSubstitution:\nAdditional qualifying experience as described above may substitute for the required education on a year-for-year basis (up to a maximum of 2 years).\nNote: Residential property management experience is not qualifying.\nOne year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment. \nApplicants must meet the minimum qualification by the final filing date unless otherwise noted.\n\nVerification\nApplicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. \nNote: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. \nAll work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.\nResumes will not be accepted in lieu of a Completed City and County of San Francisco application.\nDesirable Qualifications\nThe stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.\n\n Experience with airline affairs, aviation-related property management, airport real estate, airline management, or commercial property leasing.\n Proficiency with leasing and contract administration functions and customer / tenant relations.\n Knowledge of airport operations, tenant needs, and aviation business practices.\n Strong oral and written communication, analytical, and proactive problem-solving skills.\n Ability to maintain effective working relationships with tenant representatives and internal stakeholders.\n Familiarity with financial principles related to airport rates, billing systems, or revenue processes.\n\nSelection Procedures:\nAfter application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:\nSupplemental Questionnaire Examination (Weight: 100%)\n Candidates who meet the minimum qualifications will be invited to take a Supplemental Questionnaire Examination (Behavioral Consistency Questionnaire). The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for this position. All candidates’ responses to the Supplemental Questionnaire are subject to verification. All relevant experience, education and/or training must be included in the responses in order to be reviewed in the rating process.\n A passing score on the Supplemental Questionnaire must be achieved in order to be placed/ranked on the eligible list. Candidates will be placed on the eligible list in rank order according to their final score.\nNote: Only those applicants meeting the minimum qualifications will be notified of the exact date, time and/or place for the examinations. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.\nCustoms Clearance: This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.\nEligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.\nThe duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.\nTo find Departments which use this classification, please see .\nCertification: The certification rule for the eligible list resulting from this examination will be Rule of the List. The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions.Terms of Announcement and Appeal Rights: \nApplicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at .\nThe terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.\n\nAdditional Information\n\nAdditional Information Regarding Employment with the City and County of San Francisco\nInformation About the Hiring Process\nConviction History\nEmployee Benefits Overview\nEqual Employment Opportunity\nDisaster Service Worker\nADA Accommodation\nVeterans Preference\nSeniority Credit in Promotional Exams\nRight to Work\nCopies of Application Documents\nDiversity Statement\nWhere to Apply: \nAll job applications for the City and County of San Francisco must be submitted through our online portal. Please visit to begin your application process. Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall,1 Dr. Carlton B. Goodlett Place, Room 110.\nEnsure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.\nApplicants will receive a confirmation email from View email address on ziprecruiter.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or