Vendor Delivery & Customer Care Leader
Frontier Airlines
Frontier Airlines seeks a Manager, Customer Care Partner Delivery to oversee end-to-end vendor performance across Voice, Chat, Complaints, Back Office, and related channels. You will serve as the primary liaison with BPO partners, ensuring service delivery, policy adherence, and continuous improvement for customer care operations. You will lead governance routines, drive action plans, and coordinate cross-functional teams to enhance customer experience, reduce resolution time, and ensure #J-18808-Ljbffr Frontier Airlines
Vacancy posted 1 day ago
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