Front Desk Agent at Hilton Brand Hotel

Job Description

Job Description

Benefits:

• Competitive salary
• Paid time off
• Training & development

About Us:
At Hilton-branded hotels within the Garnet Hotels portfolio, we believe in warm hospitality, efficiency, and creating a seamless guest experience. We manage multiple properties across the U.S. and are currently seeking a reliable, friendly, and detail-oriented Front Desk Agent to join our team and represent the front line of guest service.

Job Responsibilities:

• Greet guests with professionalism and a warm, welcoming attitude

• Check guests in and out using Hiltons property management system (OnQ preferred)

• Handle guest requests, complaints, and room assignments

• Answer phones, manage reservations, and provide information about hotel amenities

• Process payments and maintain accurate records

• Collaborate with housekeeping and maintenance teams for smooth operations

• Uphold Hilton brand standards at all times

Requirements:

• Previous front desk or hospitality experience preferred (Hilton brand experience is a plus)

• Excellent communication and customer service skills

• Ability to work flexible shifts, including weekends and holidays

• Familiarity with front desk systems or willingness to learn

• Strong attention to detail and ability to multitask

• High school diploma or equivalent required

Benefits:

• Competitive hourly pay

• Hilton employee discounts

• Career growth opportunities within Garnet Hotels

• Supportive work environment

• On-site training provided

Shift:

• Full-time / Part-time options available

• Shifts may vary (morning, evening, overnight)

To Apply:
Interested candidates may send their resume to: View email address on ziprecruiter.com