ACS Enablement Executive

Job Description: This role is responsible for shaping and influencing business strategy while driving integrated planning, performance management, and transformation initiatives across the organization. The executive translates strategic priorities into actionable plans, ensures alignment across sales and operational functions, and enables data‑driven decision‑making to optimize business outcomes. Legal restrictions: FDIC, Safe Act/Loan Originators and FINRA prohibit hiring of individuals with certain specified criminal history. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. Responsibilities: Drive cross‑channel sales engagement strategies to maximize client reach, productivity, and revenue growth. Oversee staffing, capacity, and resource planning, aligning workforce strategy with demand forecasts and business priorities. Ensure optimal deployment of resources to balance efficiency, service levels, and growth objectives. Lead technology, CRM, and AI enablement initiatives, identifying and implementing tools that enhance productivity, client experience, and decision‑making. Coordinate sales and financial plan forecasting, aligning revenue targets, expense management, and long‑term strategic objectives. Integrate financial forecasts with operational plans to provide a comprehensive view of business performance and risk. Partner with technology teams to prioritize capabilities supporting strategic objectives. Shape site operational strategy through data‑driven insights, continuous improvement initiatives, and performance optimization. Lead project and change management efforts to ensure successful delivery of strategic initiatives and adoption across stakeholders. Establish governance, tracking, and accountability mechanisms to drive execution discipline. Manage technology funding intake and oversight, ensuring investments align with strategic priorities, deliver measurable value, and adhere to governance standards. Managerial Responsibilities: Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports Company Great Place to Work goals. Manager of Process & Data: Champions end‑to‑end process efficiency, effective data‑driven decision‑making, and removes obstacles to optimize operations. Enterprise Advocate & Communicator: Contributes to enterprise strategy and influences messaging to connect team contributions to business purpose, results, and success. Risk Manager: Inspects and challenges risk controls, governance and culture to ensure timely identification, escalation, debate and remediation of risks. People Manager & Coach: Coaches to sustain and elevate organizational performance while optimizing pay for performance. Financial Steward: Allocates and manages resources across the organization to drive short‑ and long‑term profitability. Enterprise Talent Leader: Manages bench health to ensure succession and supports enterprise talent needs. Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and gain competitive advantage. Required Qualifications: 5+ years of demonstrated experience shaping and influencing business strategy while driving integrated planning, performance management, and transformation initiatives. 5+ years of Consumer Banking leadership experience in FC Channel or other Specialty organizations. 5+ years leading projects and change management efforts. Excellent communication skills, able to brief executives on trends, key risks, priorities, and recommended actions using data and clear narrative. Deep understanding of banking products, services, and processes with excellent analytical skills. Change management or process design experience. Ability to work in a fast‑paced, complex matrix‑managed organization. Proven ability to proactively identify opportunities and develop programs to improve performance in an execution‑oriented environment. Demonstrated collaboration across multiple stakeholders. Business acumen in Consumer Banking and Specialty organizations, leveraging expertise with credibility and impact. Ability to turn complex ideas into well‑structured execution programs. Excellent relationship management skills to build credibility and influence with teammates and stakeholders. Ability to aggregate multiple information sources to communicate quickly, succinctly, and effectively. Desired Qualifications Bachelor’s degree. Experience driving strategy. 5+ years engaging directly with executive leadership 50%+ of the time. Strong analytical, influence and collaboration skills. Executive presentation skills, including building and delivering materials. Skills: Relationship Building Solution Delivery Process Stakeholder Management Strategic Thinking Customer and Client Focus Presentation Skills Risk Management Strategy Planning and Development Technical Strategy Development Business Operations Management Change Management Fiscal Responsibility Influence Problem Solving Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - Rancho Cordova - 2882 Prospect Park Dr (CA3501); US - CT - Farmington - 9 Melrose Dr (CT9009); US - MA - Boston - 100 Federal St (MA5100); US - NJ - Denville - 125 E Main St (NJ7197); US - NJ - Pennington - 1400 American Blvd (NJ2140); US - NY - New York - 1114 Avenue Of The Americas (NY1544); US - WA - Lynnwood - 3220 188th St SW (WA4101) Pay and benefits information Pay range: $215,000.00 - $274,500.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible: This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on overall individual performance results and behaviors, the performance and contributions of their line of business and/or group, and the overall success of the Company. Benefits: This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. #J-18808-Ljbffr