IT Service Delivery Manager

Delivery IT Manager - Mobile ApplicationsWe are seeking a Delivery IT Manager to oversee multiple scrum teams within the Guest Technology group. This role is responsible for managing enhancements and changes to a primary guest-facing mobile application. Key initiatives include implementing a chatbot, integrating AI for efficiency, and modernizing the application architecture.Location: Miami, FL - Onsite 4x a weekDuration: 3-6 month Contract to HireKey ResponsibilitiesLead technology support operations while driving the delivery of projects and initiatives.Drive accountability and predictability across multiple teams and initiatives.Identify opportunities to improve and scale support and delivery through automation and AI.Required QualificationsExperience managing multiple scrum teams in a large enterprise-level environment.Project experience related to mobile applications.Ability to communicate with both technical and business-oriented teams.Background in software development or mobile technology.Experience in project delivery, seeing projects through from beginning to completion.Preferred QualificationsProject experience involving Artificial Intelligence (AI).*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*HealthDentalVisionLife Insurance; Short Term DisabilityHospitalization CoverageDirect DepositWeekly Pay PeriodsTraining and Development Programs401kReferral ProgramEverforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.