Inside Sales Representative (Customer Support & Coordination)

Job Description

Job Description

Help keep our customers running by making sure the details are handled right.

Quality Conveyor Solutions (QCS) is a leading provider of conveyor belting, components, and field services supporting industries like aggregates, pulp & paper, power, and manufacturing. Our customers rely on us to keep their operations running—and that starts with a strong, responsive inside team.

We’re looking for an Inside Sales Representative who thrives in a fast-paced environment, enjoys working with customers, and takes pride in keeping orders, projects, and communication on track.

What You’ll Do

• Support customers by providing quotes, processing orders, and coordinating service work
• Work closely with outside sales, field teams, and vendors to ensure jobs are executed smoothly
• Manage incoming calls and customer requests with urgency and professionalism
• Track orders from quote to completion—making sure nothing falls through the cracks
• Assist with scheduling, materials, and logistics for upcoming jobs
• Identify opportunities to support customers with additional products or services

What This Role Is (and Isn’t)

• Relationship-focused and team-driven
• A mix of coordination, problem-solving, and light sales
• Fast-moving, with multiple priorities throughout the day
• Not cold calling
• Not a sit-back-and-wait role

What We’re Looking For

• Previous experience in inside sales, customer service, or a similar support role (industrial experience is a plus)
• Strong communication and organizational skills
• Comfortable working with computers, systems, and order entry
• Detail-oriented with the ability to manage multiple tasks at once
• Positive attitude and willingness to learn
• Self-motivated and team-oriented

Why Join QCS

• Work with a team that values responsiveness, reliability, and getting the job done right
• Exposure to a wide range of industries and real-world applications
• Stable schedule (Monday–Friday, 8am–5pm)
• Competitive salary ($47,000–$63,000 based on experience)

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Life insurance
• Military-friendly and equal opportunity employer

About QCS

QCS is a multi-location company serving the Mid-Atlantic region with conveyor products, fabrication, and field services. We’re known for our responsiveness, hands-on approach, and ability to support customers in demanding, production-driven environments.

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