Front Desk Coordinator
ChromePMS, Inc
Front Desk Coordinator Sandy Springs, Georgia Our client is seeking a polished and professional Front Desk Coordinator to join their luxury med spa in Sandy Springs. This is an exciting opportunity for a highly organized and personable individual to be the first impression of a high-end aesthetic practice . The ideal candidate thrives in a fast-paced, client-focused environment and has a passion for delivering exceptional service with precision and care. If you excel at multitasking, love creating a seamless client experience, and want to be part of a growing and prestigious med spa team, this is the role for you.
What You Will Do
Our client is an equal-opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.
What You Will Do
- Greet and check in clients, setting the tone for a five-star experience from arrival to departure.
- Manage phone lines, emails, and text inquiries with prompt, polished communication.
- Coordinate appointment scheduling to maximize provider productivity, including confirmations and rebookings.
- Process payments accurately and manage POS systems with daily reconciliation.
- Present and explain memberships, packages, and retail offerings to clients; support monthly sales goals.
- Maintain a clean, organized, and brand-aligned reception area.
- Assist with client intake forms, consent paperwork, and treatment flow coordination.
- Support promotional events and light social media tasks (e.g., capturing client moments with consent).
- Uphold HIPAA compliance and follow clinic policies and procedures.
- Minimum of 1-2 years of front desk or administrative experience in a med spa, dermatology, plastic surgery, or luxury hospitality setting.
- Excellent communication skills-verbal, written, and over the phone.
- Highly organized with the ability to multitask in a busy, detail-oriented environment.
- Professional demeanor with a warm, client-centered presence.
- Comfortable discussing services, memberships, and retail offerings to support sales initiatives.
- Proficiency with EMR and POS software (Aesthetic Record or similar).
- Availability to work some Saturdays and occasional evenings.
- Reliable transportation and punctuality are essential.
- Competitive Hourly Rate - Based on experience, plus monthly performance-based bonuses.
- Growth Opportunities - Clear advancement path to Lead Coordinator, Patient Care Coordinator, or Operations roles.
- Professional Perks - Access to employee discounts on treatments and retail products.
- Dynamic Work Environment - Be part of a collaborative, high-energy team in a luxury med spa setting.
- Training & Development - Ongoing opportunities to learn and grow within the aesthetics industry.
Our client is an equal-opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.
Vacancy posted 15 hours ago
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