Reservationist

Location: 59 Office, 3259 Gulf Shores Pkwy, Gulf Shores, AL 36542, USA Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community Provides customer care to others Receives contact from customers by telephone and offers them guest accommodations Explains pricing and Brett/Robinson policies Provides information to owners and guests regarding area points of interest and guest services via the telephone Enters reservations for guests into First Resort computer program Takes payment of deposit by credit card Cancels reservations and refunds deposits Performs daily audits of work Observes and evaluates the outcomes of a problem situation to identify lessons learned Performs other duties as assigned Qualifications Skills Preferred Communication Skills Advanced Customer Service Advanced Behaviors Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Goal Completion: Inspired to perform well by the completion of tasks Self-Starter: Inspired to perform without outside help Education High School or better. Experience Preferred: 1 year Reservations Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr