Chief Technology Officer

Chief Technology Officer

Under administrative direction, plans, organizes, manages, and provides administrative direction and oversight for all functions and activities of the Information Technology (IT) Department, including college-wide information systems infrastructure, network administration, academic technology support, and telecommunication systems; directs and administers the information technology support operations and activities of the college, including installation, maintenance, and upgrade of all network, telecommunications, and computer infrastructure; provides strategic leadership for enterprise information systems, including the college's student information systems (SIS) and data environments that support enrollment management, student success, and institutional planning; cybersecurity programs, data governance; emerging technologies; artificial intelligence; advanced analytics; and technology-enabled campus infrastructure supporting instructional and operational environments; provides highly responsible and complex professional assistance to management in areas of expertise.

Knowledge of principles and practices of supporting a diverse, equitable, inclusive, socially just, anti-racist, and accessible academic and work environment. Principles and practices of employee supervision, including work planning, assignment, review, and evaluation, and the training of staff in work procedures. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and supervision of staff, either directly or through subordinate levels of supervision. Public agency budget development, contract administration, college-wide administrative practices, and general principles of risk management related to the functions of the assigned area. Organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs; principles and procedures of public agency administration. Principles and procedures of enterprise information technology management, including infrastructure, cybersecurity, enterprise applications, student information systems that support enrollment management and student success initiatives, data governance, emerging technologies such as artificial intelligence, and technology planning for institutional facilities. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Methods and techniques for the development of presentations, contract negotiations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures. Principles and procedures of record-keeping, technical report writing, and preparation of correspondence and presentations. Modern office practices, methods, and computer equipment and applications related to the scope of responsibility. Techniques for effectively representing the college in contacts with governmental agencies, community groups, and various business, professional, educational, and regulatory, and legislative organizations. Techniques for providing a high level of customer service by effectively interacting with the public, vendors, students, and college staff, including individuals of various ages, disabilities, socio-economic levels and ethnic groups.

Implement, advocate for, and communicate the college's vision and commitment to creating a diverse, equitable, inclusive, socially just, anti-racist, and accessible academic and work environment. Oversee and address gaps in diverse, equitable, inclusive, socially just, antiracist, and accessible in the recruitment and retention of faculty, management, and staff. Exercise critical thinking and sound decision-making through observing, analyzing, inferring, communicating, and problem-solving in challenging situations with ethics, tact, confidence, and diplomacy. Develop and implement resources and strategies towards the goal of being diverse, equitable, inclusive, socially just, anti-racist, and accessible in academic and work environments. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned program areas. Prepare and administer large and complex budgets; allocate limited resources in a cost effective manner. Interpret, apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations. Communicate effectively through various modalities. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Learn and apply emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Establish and maintain a variety of filing, record-keeping, and tracking systems. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures; understand scope of authority in making independent decisions. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Equivalent to a bachelor's degree from a regionally or nationally accredited college or university with major coursework in computer science, information systems, information technology management, or a related field; and five (5) full-time equivalent years of management experience overseeing all aspects of an information systems program within a large complex environment. A master's degree from a regionally or nationally accredited college or university with major coursework in computer science, information systems, information technology management, public administration, or a related field. Experience overseeing enterprise information systems, including student information systems, cybersecurity programs, or institutional data governance initiatives in a higher education environment. Proven track record of implementing or overseeing programs or policies relating to diversity, equity, inclusion, anti-racism, and accessibility, preferably in institutions serving minorized populations such as Hispanic Serving Institutions (HSI) and Asian American and Native American Pacific Islander-Serving Institutions (AANAPISI); OR proven track record of participating in programs relating to diversity, equity, inclusion, anti-racism, and accessibility, preferably in institutions serving minoritized populations such as Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Islander-Serving Institutions (AANAPISI).

Incumbents work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Incumbents may interact with staff, students, and/or public in interpreting and enforcing departmental policies and procedures.

Must be able to work in a standard office and use standard office equipment, including technological devices; to communicate with individuals at various college and meeting sites; the ability to understand and comprehend written and electronic materials; and the ability to receive, review, and respond to communications in person, before groups, and through various media. This is primarily a sedentary office classification although movement between work areas may be required. Positions in this classification occasionally may need to physically reach, push, and pull drawers open and closed to retrieve and file information. Incumbents must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds.