Patient Care Associate | GYN | MGH

Mass General Brigham Patient Care Associate

Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule: Days: 7:00 AM – 3:00 PM / 7:00 AM – 7:00 PM Evenings: 3:00 PM – 11:00 PM Nights: 7:00 PM – 7:00 AM / 11:00 PM – 7:00 AM Mandatory weekend shifts every month Rotating holiday schedule Experience working in patient care/elder care 0-1 years preferred

What We Offer: Weekly pay Medical, dental, and vision insurance Tuition reimbursement Shift differentials for evenings, nights, and weekends Generous paid time off Subsidized MBTA pass (50% discount) Resources for childcare and emergency backup care Hospital-paid retirement plan and tax-sheltered annuity plan Employee perks, including discounts on tickets, passes, and more Membership to the MGB Fitness Center

Position Summary

Under the direction of a Registered Nurse (RN), the Patient Care Associate (PCA) supports the multidisciplinary healthcare team in providing safe, compassionate, and patient-centered care. PCA assists patients with activities of daily living, including bathing, dressing, feeding, and mobility support, while promoting comfort and maintaining patient dignity. Responsibilities also include monitoring and documenting vital signs, obtaining EKGs, drawing blood, and responding promptly to patient requests while safeguarding confidentiality and always ensuring patient safety.

Essential Functions

• Performs vital signs, weights/heights, intake, and output measurements accurately and within established timeframes and/or as requested
• Completes all required documentation in the medical record
• Interact effectively with patients and families
• Assists patients with activities of daily living, including bathing, dressing, feeding, and toileting
• Assist patients with turning, repositioning, and transferring between bed and wheelchair as needed
• Listen to patient concerns and reports changes or concerns to nursing staff promptly

Qualifications

Education: High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No

Licenses and Certifications:

• Basic Life Support (BLS) Certification preferred
• Certified Medical Assistant (National Certification) preferred
• Emergency Medical Technician – Basic (Massachusetts) preferred
• Nursing Assistant (LNA – Massachusetts) preferred

Knowledge, Skills, and Abilities:

• Ability to understand and follow written and verbal instructions
• Knowledge of medical terminology
• Strong patient/customer service skills
• Ability to lift to 35 pounds
• Proficient computer skills and ability to navigate electronic medical records efficiently.

Additional Job Details (if applicable)

Remote Type: Onsite Work Location: 267 Charles Street Scheduled Weekly Hours: 0 Employee Type: Per Diem Work Shift: Rotating (United States of America) Pay Range: $20.58 - $26.58/Hourly

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.