Security Supervisor-PT- Varsity. Job in Minneapolis Move Collective Jobs

Job Summary Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit . Who Are You? Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY is our way of staying well organized. So join us! We need these kinds of skills and talents as we create once in a lifetime experiences for our fans. The Role The Security Supervisor is responsible for supervising and coordinating activities of the security department and staff within the venue. Duties may also include management functions under the direction of the Security Manager and Operations Manager. What This Role Will Do Work predominantly during show hours with occasional non-show hours. Work directly with the GM, Ops Manager and other supervisors to perform day of show duties. Respond to elevated staff or guest inquiries and concerns regarding all shows, artist meet and greet packages, amenities, the VIP program and seat upgrades. Work through and correct guest concerns and complaints regarding security and customer service-related situations. Lead staff, ongoing staff training, staff positioning, ensuring that all staff members are well-informed on event-specific details and managing breaks. Follow up with Security and Guest Services teams to ensure that service standards are met. Perform opening, running and closing duties according to Live Nation policy. Keep current on all Standard Operating Procedures and effectively communicate them to team members. Maintain security checklists and inventory in coordination with Ops Manager. Turn in all lost and found articles to Box Office. Ensure responsible alcohol service per Responsible Alcohol Service training & Live Nation alcohol policies. Participate in all pre-shift meetings prior to start of shift. Communicate to M.O.D. any issues that guests or team members may have. Work with the M.O.D. to resolve any and all guest issues – consult or involve management if the situation escalates. Responsible for completing incident reports and collecting witness statements. Complete all ejection logs and incident reports and return to GM when applicable. Required to work Special Events that are scheduled throughout the venue. Other tasks as assigned. What This Person Will Bring Required Qualifications High school diploma (required). 3–5 years in a restaurant, bar, night club leadership role. Working knowledge of high‑volume nightclub operations, responsible alcohol service and guest relations. Experience in developing operating procedures. Proficiency with Microsoft Excel and Word. Prioritization of duties and effective communication skills. Ability to train and develop employees. Ability to handle multiple tasks/issues at one time effectively, with an upbeat attitude. Experience handling administrative tasks (inventory, labor forecasting, scheduling, sales reports, invoices and performance tracking). Detail and solution oriented. Preferred Qualifications Security experience; Guard Card a plus. Experience in a live music environment. College diploma in a related field. Interest in growing and developing within Live Nation and venue operations. Physical Demands / Working Environment Working environment is fast‑paced, often loud, and has flashing/strobing lights. Position requires extended periods of prolonged standing and working on your feet. Must be able to lift or move up to 50 lbs using proper lifting techniques. Applicants Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Equal Employment Opportunity Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. Compensation The expected compensation for this position is $20.00 USD – $25.00 USD hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience. #J-18808-Ljbffr