Raider Shop Manager

The Raider Shop Manager leads all in-store and online operations of the Raider Shop at Regis Jesuit High School, ensuring an efficient, customer-focused experience that supports the school’s financial, operational, and branding goals. The Manager oversees scheduling for both the role and a Sales Associate, while actively analyzing and improving both online and in-store operations with a focus on customer service and profitability. This role requires strong organizational and operational leadership skills, with the ability to manage multiple priorities across retail and e-commerce. The position is part-time, averaging 20–25 hours per week from mid‑July through mid‑May and 2–5 hours per week from mid‑May through mid‑July for planning and administrative support. It is year‑round and reports to the Chief Financial Officer and within the Business Office. The starting salary is $28/hour, and full benefits are available. To learn more about Regis Jesuit High School and to review our benefits, please click here. This posting will remain open until a qualified candidate is selected. Interviews will not begin until after July 6. Essential Job Functions Retail Operations & Events Oversee and actively participate in daily store operations, including customer service, cashiering, merchandising, and restocking Lead planning and execution of high‑volume retail events, including staffing, expanding store layout, setup, and transaction flow Monitor operations in real time and resolve escalated issues as needed Prepare work orders for repairs and maintenance of the store Scheduling & Staffing Develop and manage schedules for Manager and Sales Associate Ensure appropriate staffing coverage for daily operations and events both at the store and for planned pop‑up events Provide direction, training, and performance oversight for Sales Associate Adjust schedules based on school calendar needs and peak retail periods Inventory Receiving, Merchandising, & Management Plan for and order inventory as required Receive and process incoming merchandise shipments Verify accuracy of orders against purchase documents Tag, price, and prepare merchandise for sale Maintain organized, visually appealing product displays Conduct regular audits to support year‑end reporting and implement process improvements to increase accuracy and efficiency Evaluate and determine the need for the addition or deletion of items to be stocked in the store; maintain current knowledge of changes and trends in the store/retail market; research and evaluate market trends and needs E‑Commerce Website & Shopify Management Manage and maintain all aspects of the Shopify environment, including both customer‑facing storefronts and backend administrative systems Maintain accurate product listings (pricing, descriptions, images, categories, variants) Oversee promotions, homepage updates, and seasonal merchandising Ensure alignment between online and physical inventory systems Configure shipping methods, pickup options, and fulfillment workflows to ensure operational efficiency Monitor sales performance using analytics and apply insights to improve merchandising, purchasing, and inventory planning Turn inventory 2.5 to 4 times per year Utilize strategic timing for sales to manage inventory Troubleshoot platform issues and stay current on system updates Oversight of E‑Commerce & Order Fulfillment Oversee execution of online order fulfillment (shipping and in‑store pickup) to ensure accuracy and timeliness Ensure alignment between online inventory and in‑store stock levels (with help from Sales Associate) Monitor customer communication related to orders, pickups, and inquiries Address escalated customer issues and ensure timely resolution Maintain efficient fulfillment workflows and identify opportunities for process improvement Financial Planning and Reporting Develop and submit annual and/or seasonal (multi‑phased) buying plans to the CFO and Controller Align purchasing decisions with budget guidelines, sales trends, and school priorities Prepare and maintain records of departmental budget, annual sales and expenses; review and evaluate sales figures against budget to assure compliance with budgetary controls and perform needed adjustments; prepare and maintain a variety of records and reports related to sales, purchases, inventory and budgets Review transactions monthly with the Business Office to ensure accuracy Conduct audits and improve inventory accuracy and efficiency Review transactions and vendor invoices for accuracy Vendor & Purchasing Management Manage vendor relationships to support product variety and pricing accessibility Ensure merchandise aligns with school needs, brand standards, and student demand Marketing & Communications Work closely with the Communications Office to promote the Raider Shop on the website with appropriate email blasts and via social media Support messaging across newsletters, announcements, email, internal platforms, and social media Ensure timely communication of store events, launches, and promotions Align marketing efforts with sales goals and seasonal priorities Market Awareness & Strategy Monitor competitive landscape and identify opportunities to strengthen market position Develop strategies to mitigate competition, including partnerships and collaborative opportunities where appropriate Technical Support & Troubleshooting Identify and resolve hardware and software issues in high‑pressure environments Minimize operational disruptions and ensure continuity of service during peak periods Cross Department Collaboration Support key school initiatives including back‑to‑school and graduation retail needs Professional Responsibilities Train and support staff and volunteers as needed Work effectively with faculty, staff, students, parents, and external partners Maintain high standards of professionalism, customer service, and accountability Support school mission and participate in community events as appropriate Requirements (Education, Experience, Required/Preferred Skills) Any combination equivalent to: Bachelor’s degree in business, accounting, marketing or related field and three years managerial experience in retail environment Basic knowledge of budgeting and best practices of business management Knowledge of merchandising, planning, stock, and inventory control management Knowledge of internet retail sales (Preferred) Strong background in social media marketing (Preferred) Display and promotion experience Knowledge of financial record‑keeping management (Preferred) Work Conditions Lifting boxes up to 50 lbs Bending and stretching to stock merchandise Standing for extended periods of time #J-18808-Ljbffr Regis Jesuit High School