Experienced Service Advisor

Job Description

Job Description

Join a Growing Team in Wyoming

Laramie Auto Center is looking for a motivated, customer-focused Service Advisor to join our dealership team. We are building a stronger, faster, and more customer-driven service department and want someone who thrives in a fast-paced environment and takes pride in helping customers and supporting technicians.

This is a full-time position with a competitive base salary plus commission structure offering strong earning potential for high performers.

What You’ll Do

• Greet customers and guide them through the service process
• Build repair orders and accurately document customer concerns
• Recommend maintenance and repair services based on vehicle needs
• Communicate with technicians and parts departments to keep repairs moving efficiently
• Provide updates to customers throughout the repair process
• Deliver excellent customer service and help maintain high CSI scores
• Manage follow-up communication and appointment scheduling

What We’re Looking For

• Automotive service advisor experience preferred
• Strong communication and organizational skills
• Ability to multitask in a high-volume environment
• Positive attitude and team-first mindset
• Basic computer and phone skills
• Valid driver’s license required

Pay & Benefits

• Base salary plus commission
• High earning potential
• Paid vacation
• Health insurance
• Employee discounts
• Opportunity for advancement
• Supportive team environment