Veterinary Client Service Representative

Client Service RepresentativeVCA All Pet Emergency Center (APEC) is hiring an experienced Client Service Representative to join our team! We provide after-hours emergency and critical care services in Evansville, IN.About the RoleAs the face of VCA, the CSR sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. Duties include but are not limited to:Greeting visitors, answering telephones, and guiding clients and their pets to exam roomsCoordinating visits and assisting patient care team with triagePresenting and explaining fees, including processing paymentsAssisting clients with products, including prescriptionsAnswering questions regarding products and services, including educating clients on general animal husbandry and non-medical careHospital maintenance and ensuring that facility is neat and clean at all times—both inside and outsideManaging medical records, charts, reports and correspondenceWhy VCAVCA Animal Hospitals is a community of over 800 hospitals across the US, including primary care, emergency, and specialty medicine. We offer world class medicine with hometown care. Together we are taking care of the future of veterinary medicine.We are passionate about supporting our teams and are committed to your personal career development. At VCA, you will enjoy an inclusive work environment where you can focus on your career, your happiness, and the clients and patients you serve.Benefits we offer include:Access to the people and resources of a large veterinary communityOpportunities for growth and advancementMedical, dental & vision insuranceEmployer-paid short term disability insurance and life insurancePaid parental leavePaid vacation and sick time401(k) with matchingTuition support and sponsorships for veterinary technology AAS, BAS completion and moreVet tech license reimbursementFree wellness and self-care resourcesGenerous hospital discounts and product discountsOpportunities to give back through strong Shelter partnerships and VCA CharitiesInterested in learning more? Apply! We look forward to hearing from you.