Scrum Master

Responsibilities

Scrum Master Location: Lower Manhattan, New York, NY (hybrid, onsite 3 days per week)

About the Role

We’re seeking a Scrum Master to keep our network and infrastructure initiatives on track and moving. You’ll run daily stand-ups with engineers, consultants, and initiative leads, make sure weekly commitments are being delivered, and surface blockers quickly to the right level of leadership. This is a fast-moving environment where priorities can shift and the path isn’t always clear, so we’re looking for someone who is comfortable working through ambiguity and can follow technical conversations well enough to know what’s happening and what’s at risk.

Key Responsibilities

• Lead daily stand-ups to gather status and key updates from engineers, consultants, and initiative leads
• Confirm that team members are on track and delivering against weekly commitments
• Identify engineers who are blocked, off track, or without clear work, and escalate appropriately: first to the initiative lead, then to the product owner
• Summarize and communicate progress, risks, and decisions to senior stakeholders clearly and concisely
• Drive Agile adoption and consistent use of Jira across teams
• Facilitate sprint planning, reviews, and retrospectives
• Partner with initiative leads and product owners to keep priorities and backlogs clear
• Promote continuous improvement and healthy team dynamics

Qualifications

• 3+ years of experience as a Scrum Master, Agile Delivery Lead, or technical project manager
• Proven ability to navigate ambiguity and bring clarity to unclear or changing situations
• Enough technical fluency to follow daily engineering discussions and understand, at its core, what the engineers are working on
• Strong Scrum and Agile knowledge, with hands-on Jira experience
• Clear, concise communication with both technical teams and senior leadership
• Comfort interfacing directly with engineers and holding teams accountable
• Ability to work onsite in our Lower Manhattan office 3 days per week

Nice to Have

• Prior experience in banking or financial services
• Background in networking or infrastructure (e.g., routing, DNS/DHCP, firewalls, data center, SD-WAN, cloud)
• Experience as a technical PM transitioning into an Agile or Scrum Master role
• Scrum Master certification (CSM, PSM, or equivalent)

Familiarity with hybrid Agile/Waterfall delivery, change management, or ITILFe)