Part-Time Office Administrator - Dispatch & Billing

Part-Time Office Administrator – Dispatch & Billing Location: Peabody, MA Schedule: Monday–Friday, approximately 25–30 hours per week Pay: $18–$22 per hour, depending on experience At Mr. Handyman, we're known for exceptional service, quality workmanship, and our Done Right Promise. We're seeking an organized, customer-focused Office Administrator to help coordinate our daily operations and deliver an outstanding customer experience. If you're organized, customer-focused, and enjoy supporting a successful team, we'd love to hear from you. Why Join Our Team? Competitive pay Paid sick leave and vacation time (available after 90 days) Growth and advancement opportunities Supportive team environment Company-provided apparel Optional Aflac supplemental insurance What You'll Do Coordinate technician schedules, dispatching, and job routing Serve as the primary communication link between customers and technicians Handle inbound and outbound customer communications Generate invoices, process payments, and maintain accurate billing records Monitor job progress and help ensure appointments stay on schedule Deliver an exceptional customer experience that encourages repeat business and referrals What Success Looks Like Efficient scheduling that maximizes technician productivity Accurate and timely billing and payment processing Clear communication with customers throughout the service process High customer satisfaction and positive reviews Strong support for technicians and daily operations Who We're Looking For Friendly, professional, and customer-focused Highly organized with strong attention to detail Comfortable multitasking in a fast-paced environment Self-motivated and dependable Strong problem-solving and communication skills Requirements Reliable transportation to our Peabody office Strong computer skills, including Microsoft Office and Excel Excellent phone and customer service skills Previous experience in dispatching, scheduling, customer service, office administration, call center operations, or billing preferred Experience with scheduling software is a plus Join a company that values its employees and takes pride in delivering outstanding service every day. #J-18808-Ljbffr Mr. Handyman