Renewals Specialist

The Role

You'll lead end-to-end commercial renewal motions and contract modernizations for a designated book of accounts, aligning subscription commitments with client usage to drive long-term retention. Drawing on your commercial expertise and analytical background, you'll manage proactive orchestration ahead of renewal dates, streamline quote-to-cash workflows, and build scalable playbooks that power an expanding operational function.

This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.
What you'll do

• Own the end-to-end renewal lifecycle for a designated book of accounts, managing usage analysis, quote creation, approvals, and order form execution.
• Lead commercial conversations with customers to guide contract modernizations, aligning subscription terms with platform usage and business requirements.
• Partner cross-functionally with Account Executives and Customer Success Managers to streamline renewal workflows, maintain accurate pipeline forecasting, and ensure seamless customer handoffs.
• Leverage internal quote-to-cash systems and automation tools to efficiently manage active renewal cycles across both high-touch and scaled client segments.
• Maintain clean pipeline forecasting, system hygiene, and compliance across internal tools such as Salesforce and Ironclad.
• Contribute to the continuous improvement of renewal playbooks, best practices, and operational processes as the function expands.

About You

• You have at least 4+ years of experience in SaaS renewals, commercial sales, or revenue operations, with a proven track record of managing end-to-end contract negotiations.
• You are commercially minded and analytical, adept at evaluating usage data and metrics to structure mutually beneficial renewal agreements.
• You are comfortable managing a dynamic book of renewals, balancing high-touch commercial discussions with streamlined, process-driven workflows.
• You are a builder at heart who thrives in a dynamic environment, excited to contribute ideas and refine playbooks for a growing operational function.
• You have practical experience navigating CRMs and Quote-to-Cash platforms (such as Salesforce and Ironclad) and are comfortable utilizing automation tools to drive efficiency.
• You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role.

Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. We often revisit candidates who may have applied for a different role if something comes up that's a better fit.
The Team - GTM Strategy & Operations

The GTM Strategy & Operations team builds the engine behind an efficient, durable growth organization. Across strategy, planning, analytics, systems, and operations, the team sharpens how Everlaw segments markets, deploys resources, forecasts performance, and supports customer-facing teams. This work turns complex data into clear choices and scalable processes, helping the company grow with greater focus and discipline.
Total Rewards & Benefits

The annual base salary for this position is between $102,400 - $129,600, with a bonus of between $25,600 - $32,400, representing a 80/20 compensation split. Eligibility for the commission portion is performance-based and subject to the achievement of specific performance metrics, which are governed by Everlaw's policies and incentive plans. The final offered salary will be dependent upon many factors including the candidate's experience and skills. The role's compensation is subject to change in the future.

Health & well-being

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Accounts for health and dependent care expenses
• Membership to Modern Health to support mental health and wellness
• Paid parental leave
• Company-sponsored life and disability insurance

Financial rewards

• Competitive equity grants, so you share in Everlaw's long-term growth
• 401(k) plan with company matching of up to 4% of eligible annual compensation

Growth & everyday perks

• 17 paid vacation days, 11 federal holidays, and paid sick leave
• Four "Everlawlidays" (additional paid company-wide days off) per year
• Annual allocation for learning & development and relevant professional membership dues
• Hybrid work with regular work-from-home days and flexibility for life's logistics
• Monthly home internet reimbursement, plus a stipend for your desk setup
• Catered lunch each workday, plus snacks and company-wide events in our offices

About Everlaw

When a lawsuit or investigation happens, teams must comb through vast amounts of electronic evidence - emails, documents, chats, files - to find what matters. That work is not a side task but the case itself, and where most of the time and money in litigation goes. Everlaw is the litigation and investigation management platform changing that, using AI to turn mountains of messy data into the handful of facts that win or lose a case, compressing weeks of work into hours.

We're the kind of place that's ranked #1 on G2 in our category and named a Great Place to Work™ by our own team. So if you want a front row seat to an industry in transformation, career-defining work you'll be proud to tell people about, and real upside at a company in control of its own destiny, we'd love to get to know you.

• #LI-KV1
• #LI-Hybrid

About Everlaw

At Everlaw, you'll shape how AI re-wires the legal industry, at a category-leading business built on a mission to illuminate the truth.

Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We collect and process the personal information you provided along with your job application in accordance with our Applicants Privacy Notice and Notice at Collection.

When preparing to engage with Everlaw as a candidate, you may use AI tools for research, polishing application materials, and interview prep. However, any assessments (unless explicitly stated), remote interviews or live interviews must be completed independently without AI support. By submitting your application, you agree to adhere to these rules. Here's the link to our full policy, and please reach out with any questions!

We use Gem as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Gem with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Gem complies with NYC Local Law 144. We began using Gem in April 2026.