Digital, Social & Creator Manager (United States)

Elevate Communications is an independent communications agency built around the power of earned attention, authentic storytelling, and meaningful audience connection. Our work spans earned media, digital, social, creators, and integrated communications, helping organizations build visibility, trust, influence, and action.

As Elevate continues to expand beyond its traditional earned media and PR foundation, we are building an integrated Digital, Social & Creator practice from the ground up. This is an opportunity to join that build early and help shape how these capabilities are delivered, scaled, and integrated across the agency.

Elevate is looking for a Digital, Social & Creator Manager who can think strategically, execute confidently, and move fluidly across digital, social, content, and creator programs. This is a hands-on role for an experienced agency or brand-side practitioner who is ready to take ownership of client work and support building an efficient and effective strategic direction.

You will work closely with the Head of Digital, Social & Creator Services and Elevate's account teams to translate client objectives into integrated strategies and high-quality execution. You will help develop social strategies, build content plans, manage creator activations, develop client recommendations, support new business, and use performance insights to continuously improve the work.

The ideal candidate is curious, organized, commercially minded, and comfortable operating in a growing environment where processes are being built and no two client needs look exactly the same.

• Translate client goals, audience needs, and business objectives into practical digital and social strategies.
• Develop platform strategies, content approaches, editorial calendars, campaign plans, and recommendations.
• Identify opportunities to strengthen client visibility, engagement, community, and audience growth across relevant channels.
• Stay current on platform changes, emerging formats, audience behaviors, and social trends and translate relevant developments into actionable recommendations.
• Help connect social and digital activity with broader earned media, creator, content, and communications strategies.

• Develop creator strategies that complement client objectives and broader media and communications plans.
• Research and identify relevant creators based on audience, content, credibility, brand fit, and campaign goals.
• Support creator outreach, relationship management, brief development, negotiations, contracting, content review, and activation.
• Coordinate creator campaigns from planning through execution, amplification, and reporting.
• Help evaluate creator performance and turn campaign learnings into future recommendations.
• Use creator platforms and tools such as CreatorIQ or comparable platforms, where applicable.

• Develop and manage content calendars across social platforms and client channels.
• Write or edit social copy, captions, briefs, talking points, and other audience-facing content.
• Coordinate with internal teams, creators, designers, photographers, videographers, and other partners to bring content to life.
• Support content development and production while maintaining client voice, brand standards, and strategic objectives.
• Execute social publishing and channel management where included within client scopes.

• Participate in client meetings and confidently present recommendations, plans, and performance insights.
• Build trusted working relationships with clients and internal account teams.
• Manage multiple projects and deadlines while maintaining strong attention to detail.
• Work collaboratively with PR, account, creative, digital, and other Elevate team members to create integrated solutions.
• Identify opportunities to expand client engagements when digital, social, creator, or integrated needs emerge.

• Track and analyze social, creator, and digital performance against defined objectives and KPIs.
• Help build client reporting that explains not only what happened, but why it happened and what should happen next.
• Turn data, audience insights, and campaign results into actionable recommendations.
• Continuously test, learn, optimize, and improve campaigns and ongoing programs.

• Contribute to pitches, proposals, scopes of work, and client presentations.
• Help develop new service offerings, tools, templates, and processes as Elevate's Digital, Social & Creator practice grows.
• Bring emerging trends, ideas, and opportunities to the team and help translate them into client-ready solutions.
• Contribute to Elevate's growing point of view on digital, social, creators, and the changing earned media landscape.

• 5–8 years of relevant experience in digital marketing, social media, creator/influencer marketing, integrated communications, content, or a related field.
• Experience working in an agency environment is strongly preferred; relevant brand-side experience will also be considered.
• Demonstrated ability to develop and execute social and digital programs from strategy through delivery.
• Hands-on experience with creator partnerships, creator campaigns, influencer marketing, or talent/partnership activation.
• Strong understanding of major social platforms and how content, audiences, communities, and creators interact across them.
• Strong writing, editing, presentation, and communication skills.
• Comfortable working directly with clients and presenting ideas in a clear, confident way.
• Strong project management skills and the ability to manage multiple priorities in a fast-moving environment.
• Campaign budget management experience with the ability to manage spend, track performance, and make informed adjustments throughout the campaign lifecycle.
• Comfort with social analytics, reporting, and performance measurement.
• A strategic mindset paired with a willingness to roll up your sleeves and execute.
• Curiosity and adaptability—you enjoy building, testing, learning, and improving in an evolving environment.

• Experience with creator/influencer platforms such as CreatorIQ or comparable tools.
• Experience with paid social or social amplification.
• Experience with content production, creative development, or short-form video.
• Experience with social listening, audience insights, or digital analytics tools.
• Experience developing integrated campaigns that connect earned media, creators, social, and digital channels.
• Experience creating client-facing decks, proposals, and scopes of work.

In this role, success means becoming a trusted day-to-day operator and strategic partner for both clients and the Elevate team. You will help turn ideas into strong work, bring consistency and structure to execution, and contribute to the growth of a new practice.

• Clients trust you to understand their objectives and translate them into strong digital, social, and creator work.
• You can independently manage defined workstreams from brief through execution and reporting.
• Your work is strategic, creative, organized, and measurable.
• You help account teams identify and activate new opportunities.
• You contribute to repeatable processes and tools that make the practice easier to scale.
• You stay ahead of changes in social, digital, creator, and audience behavior and bring useful ideas back to the team.

This is an opportunity to join a growing agency at an important point in its evolution. Rather than stepping into a fully built department, you will help shape one. You will have the opportunity to work across a diverse client base, collaborate closely with senior leadership, and help define the systems, services, and ways of working that will support Elevate's next stage of growth.

Salary Range: $90,000 - $110,000

Benefits: Comprehensive health, dental, and vision insurance . 401(k) with company match.  

Work Arrangement: Remote work environment

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