Staffing Coordinator, Staffing Resource Pool

Staffing Coordinator

The Staffing Coordinator is responsible for managing and supporting the daily operations of staffing, scheduling, and payroll activities within the Department of Nursing (inclusive of agency and travel nurses' schedules/invoices). This is a part-time position, 10 12-hr rotating shifts (7A-7P, 7P-7A, weekends, and holidays) in a 6-wk schedule.

Works collaboratively with the Nursing Leadership Team and Practice Area leaders to determine coverage needs and any barriers related to staffing. Distributes clinical resources as appropriate, based on many contributing factors, utilizing the automated scheduling system. Works directly with the Staffing Resource Team with scheduling and daily staffing allocation.

Additionally, this position participates in department and hospital programs for quality assessment and improvement, identifying opportunities to improve services, making recommendations, and implementing action as appropriate and consistent with the goals of the Nemours Enterprise.

Position Responsibilities

• Collaborates with Nursing Supervisors and Nursing Leaders to assure adequate clinical coverage to meet patient care needs based on census, acuity, productivity, and any other contributing factors, while maintaining a culture of safety and promoting a positive work environment within the department.
• Works directly with the Staffing Resource Team with scheduling and daily staffing allocation (balances the schedule for the Patient Safety Companions and Benefitted Resource Pool Team members).
• Provides regular feedback to clinical staff to address issues in a timely and effective manner.
• Develops and maintains a collaborative and supportive relationship between Practice Areas within the department to promote teamwork and learning.
• Participates in all bed meetings and safety and operational huddle (on day shift).
• Manages above status, overtime, and any incentive pay, and cancels staff as needed based on department of nursing and HR policies and procedures.
• Makes decisions in collaboration with the Nursing Supervisor during the shift to move associates from one unit to another in response to patient care needs.
• Assigns all associates in Kronos and coordinates reassignment of staff throughout the department as necessary.
• Ability to make time sensitive decisions and escalates crisis-staffing situations.
• Receives all sick calls within the Department of Nursing, enters appropriate pay codes in Kronos, and notifies the impacted unit timely.
• Receives all calls from associates withing the Department of Nursing for additional shifts (above FTE, overtime, incentive pay, etc.), enters the shift in Kronos, and notifies the impacted unit of associate, role, and shift timely.
• Works collaboratively with Incident Command and assists the Labor Pool with associate deployment.
• Assists in recruitment efforts including hiring, training, and onboarding new employees.
• Assists with timekeeping to ensure accurate employee compensation.
• Assists with attendance tracking and reporting.
• Additional miscellaneous duties and responsibilities, as may be assigned by employee's supervisor.

Position Requirements

• High School diploma required; Associates degree preferred
• Minimum one year of timekeeping and scheduling experience required.
• Knowledge of KRONOS timekeeping system preferred.

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org.

Job Info

• Job Identification 18818
• Job Category Non-Clinical Support Staff
• Locations 1600 Rockland Road, Wilmington, DE, 19803, US (On-site)