Digital Asset Management Director

Director of Technology Services (MSP) Downtown Cleveland, OH | 100% On-Site Emerald Resource Group is partnering with a Cleveland-based Managed Service Provider (MSP) looking for an experienced IT leader who enjoys working directly with clients, solving business problems, and helping organizations make smarter technology decisions. This is an excellent opportunity for someone with a strong MSP background who wants to spend more time on technology strategy, client relationships, and leadership rather than day-to-day technical support. Serve as a trusted hands on technology advisor (vCIO) to 15–20 small and midsize business clients. Develop IT strategies, technology roadmaps, and budgets. Advise clients on Microsoft 365, cloud solutions, cybersecurity, networking, and infrastructure. Partner with internal technical teams to deliver solutions and improve client operations. Help clients make smart technology investments that support their business goals. 10+ years of IT experience, including leadership or consulting experience within an MSP. ~ Strong client-facing communication and relationship-building skills. ~ Broad technical knowledge across infrastructure, cloud, networking, and cybersecurity. ~ Local Northeast Ohio candidates only 100% in-office position in downtown Cleveland No remote or hybrid arrangements If you're currently a vCIO, Technical Account Manager, IT Consultant, or MSP leader ready for your next career move, I'd welcome a conversation.