Division Quality Manager

Job Description:

ITW (Illinois Tool Works Inc.) is a Fortune 200 company and is one of the world's leading diversified manufacturers of specialized industrial equipment, automotive components, consumables, and related service businesses. ITW businesses serve local customers and markets around the globe, with operations in 55 countries and an employee base of more than 46,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 granted and pending patents.

ITW Shakeproof supplies cold headed & metal stamped fasteners totaling approximately $200M in revenue annually. Manufacturing / warehouse locations include Watertown, WI, Milwaukee, WI, Machesney Park, IL, Broadview, IL, Elgin, IL, and Iron Ridge, WI. We serve major OEMs and their tier suppliers direct and through distribution channels in the industrial market. ITW Shakeproof Fasteners drives profitability by leveraging its innovative solutions and application engineering, allowing us to enhance our customers' competitive advantage.

Position Summary:

The Divisional Quality Manager is a leadership role providing direction to Shakeproof's quality team. The manager overseas the entire quality process including customer satisfaction, problem solving, and continuous improvements to our Quality Management System. This individual serves as a voice of our customer while partnering with our operations team to improve Cost of Poor Quality metrics.

This role will be located at our Elgin facility, but will require frequently travel to other Shakeproof locations and infrequent travel to customer locations.

Job Responsibilities:

• Manages, trains, and develops the Quality and Operations department staffs to support the QMS.
• Leads the development, revision, training, and implementation of the division's Quality Management System.
• Ensures capable processes are in place to address customer claims and production quality issues; ensure corrective actions are properly communicated to customers (in partnership with quality engineers, customer service, and sales organization).
• Partners with the division management team and works cross-functionally to drive quality and process improvement initiatives.
• Oversees sustained product quality, product and process consistency, continuous improvement, and governance across the division.
• Serves as Management Representative and leads efforts to achieve and maintain IATF, ISO, and other specific business/industry standard certifications.
• Assists in development and maintenance of appropriate analytical testing instrumentation and processes in QC laboratories.
• Any and all additional (reasonable and appropriate) duties, as assigned.

Position Skills and Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A Bachelor's Degree Industrial Engineering or Manufacturing Engineering, or any discipline related directly to Manufacturing Operations or Quality Systems.
• 10+ years experience in implementing, validating, and auditing processes and procedures; resolving issues and reporting to regulatory agencies and other governing bodies; and specifying, conducting, and troubleshooting analytical testing procedures.
• 5+ years work experience at a management level with primary responsibilities for implementing and maintaining quality management systems in a manufacturing environment, including experience in achieving and maintaining IATF 16949 or ISO 9001 certification.
• 5+ years experience in the automotive industry is preferable.

Other Qualifications:

• Proficient in the use of MS Word, Excel, and PowerPoint
• Must be able to handle multiple tasks simultaneously.
• Must be detailed oriented to prevent transmission of false data to regulatory agencies and certifying bodies.

ITW Shakeproof is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other protected characteristic under applicable federal, state, or local law.

Compensation Information:

• Annual salary for this position ranges from $130,000 - $150,000
• A full range of medical, dental, vision, 401K plus up-to-six percent (6%) match and retirement accumulation plan, wellness program, paid parental leave, adoption benefits, short- and long-term disability, education assistance, and gift & volunteer matching program are also available.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.


As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.


All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.