WME Data Operations Lead

WME Data Operations Lead Full-Time Contract Role Location: Titusville, NJ (Hybrid) 3 days a week in office Compensation: Up to $60/hr., commensurate with experience Length of Contract: 6+ months Position Description: The Data Operations Lead is responsible for ensuring operational excellence, reliability, monitoring, stewardship, and continuous improvement of patient data across the Patient CRM ecosystem. This role acts as the operational business owner for CRM data, providing leadership for data quality monitoring, incident management, stewardship operations, archival strategy, production change governance, and data issue remediation. The role serves as the primary escalation point for data-related operational issues and ensures that patient data remains accurate, compliant, and business-ready Responsibilities: Data Incident & Problem Management Data Quality Monitoring & Observability Data Stewardship Operations Data Detoxification & Remediation Data Change Management Data Archival, Backup & Recovery Operational Readiness & Product Launch Support Operational Governance Execution Qualifications: 8-10+years in: Data Operations, Data Quality, CRM Support, Data Stewardship, Incident Management Experience supporting patient, provider, or regulated healthcare data environments Preferred: Experience with data quality tools, observability platforms, and operational dashboards Knowledge of MDM, patient identity management, and stewardship operations Familiarity with HIPAA, PHI handling, and audit requirements Salesforce Life Sciences Cloud or Health Cloud experience Success Metrics: Reduction in recurring incidents Data quality score improvements Faster incident resolution times Reduced stewardship backlog Audit readiness and compliance adherence Improved operational SLA attainment Increased business confidence in CRM data Education & Certifications: Bachelor's degree in Data Management, Information Systems, Healthcare, or related discipline Equal Opportunity Employer: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. About RCM: RCM is publicly traded on Nasdaq under the symbol RCMT. RCM is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. RCM Technologies