Online Administrative Assistant

Job Title: Online Administrative Assistant Monthly Pay: $4,800 - $5,400 USD per month Summary Handle an agency request to update a policyholder's contact record from intake through confirmation and documentation. This full-time, fully remote role supports policy-service workflows across Georgia, keeping requests, correspondence, and digital records orderly and current. Job Responsibilities Receive agent and policyholder requests, confirm needed details, and route items to the appropriate team. Update contact information, notes, and request status in internal policy and customer record systems. Prepare clear email acknowledgments, follow-ups, and completion confirmations. Organize digital correspondence and supporting documents using established naming conventions. Track open requests and flag incomplete information or approaching service deadlines. Qualifications Comfortable learning policy terminology, endorsements, renewals, and service-request workflows. Experience using email, shared calendars, word-processing tools, and online document folders. Able to write accurate, professional messages for agents, policyholders, and internal partners. Careful with confidential customer information and record updates. Reliable internet access and a focused home workspace for remote work. Fully remote work arrangement. Structured onboarding and role-specific training. Predictable workflows with collaborative team support. #J-18808-Ljbffr