Workplace Experience Associate

Workplace Associate Global Real Estate & Workplace Services (Americas)

DDN is seeking a Workplace Associate Global Real Estate & Workplace Services (Americas) to support the delivery of workplace, facilities, and real estate initiatives across the Americas region during a period of rapid growth and transformation.

Reporting to the Global Real Estate and Workplace leadership team, this role will help ensure DDN's offices operate efficiently, provide an exceptional employee experience, and support the company's evolving business needs. The successful candidate will work closely with the Global Real Estate and Workplace leadership team to engage with stakeholders in the People, Finance, Legal, IT, Security, and other external partners to support office operations, workplace programs, real estate transactions, capital projects, and vendor management.

This is an excellent opportunity for a hands-on workplace professional who enjoys balancing strategic initiatives with operational execution in a fast-paced, global technology environment.

Key Responsibilities

Workplace Experience & Operations

• Support the delivery of workplace experience programs that foster collaboration, engagement, and employee wellbeing.
• Assist in the implementation of workplace policies, standards, and hybrid working initiatives.
• Help ensure a consistent and high-quality employee and visitor experience across all locations.
• Collaborate with cross-functional teams to address workplace needs and continuously improve services.

Facilities Management

• Support day-to-day facilities operations in the New York City office and throughout the portfolio as required.
• Manage facility vendors and service providers, ensuring service levels and operational standards are achieved.
• Assist with health and safety compliance, preventative maintenance programs, and workplace risk management.
• Partner with Security and IT teams to support safe, secure, and effective workplace environments.

Projects & Workplace Development

• Support office build-outs, renovations, relocations, and workplace improvement projects.
• Participate in the coordination of project activities with contractors, architects, furniture vendors, and landlords.
• Monitor project timelines, budgets, and deliverables to ensure successful execution.
• Assist with workplace planning initiatives that improve space utilization and employee experience.

Financial & Sustainability Support

• Assist with annual operating and capital budget planning and tracking.
• Support vendor contract management and cost optimization initiatives.
• Contribute to workplace sustainability and energy-efficiency programs across the portfolio.

Qualifications

Experience

• 3+ years of experience in Corporate Real Estate, Workplace Services, Facilities Management, or a related field.
• Experience supporting employees, customers, and guests in office environments with best-in-class hospitality in the context of a fast-paced, growing organization.
• Exposure to lease administration, workplace operations, facilities management, or capital projects.
• Experience working with cross-functional stakeholders and external vendors.
• Technology, AI, infrastructure, or high-growth company experience is preferred.

• Bachelor's degree in Business, Real Estate, Facilities Management, Architecture, Engineering, or a related field.
• Industry certifications are advantageous.