IT Support Analyst I Fast, Friendly Customer Help
VALID8 Financial
Valid8 Financial, Inc. is seeking a customer-focused Support Analyst to handle inbound calls and multi-channel inquiries. You will document actions in the CRM, aim for first-call resolution, and escalate when needed within the technology group. The role emphasizes strong communication, problem solving, and collaboration with IT teams, while maintaining KPI targets and high-quality service standards across student, faculty, and staff touchpoints. #J-18808-Ljbffr VALID8 Financial
Vacancy posted 1 day ago
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