26-27 Director of School Operations

Role Overview The Director of School Operations (DSO) is the leader of operations, managing all non‑instructional systems and staff within the building. The role encompasses people management, finance, academic support, recruitment, technology, facilities, vendor and nutrition program oversight, compliance, and overall school operations. Core Responsibilities People Management Manage the school operations staff and all other school support workers on the operations team Implement and execute a performance management system for direct reports Conduct weekly individual meetings and team meetings Provide professional development Finance and Purchasing Support management of the school's budget Oversee purchasing for the school Academic Support Operations Manage the operational logistics of all student test administration and other academic operational systems, in coordination with school leadership and teaching staff Student Recruitment / Enrollment Ensure the school meets annual enrollment targets by backwards planning from target enrollment numbers and dates Plan events and outreach to families Establish partnerships with local businesses and organizations Technology Oversee day‑to‑day operations of school‑based technology projects by ensuring that school leaders, students, and staff have access to the technology they need Plan any technology‑related enhancements or additional purchases for the subsequent school year Facilities Oversee the day‑to‑day operations of facilities and maintain a beautiful school Vendor Management Procure and manage all vendors needed for the smooth and successful operation of the facility, including contractors, service providers, and maintenance workers Nutrition Program Manage partnership with Food Service Management Company to ensure the meal program meets the school's expectations Compliance Ensure school‑wide compliance with health and safety laws Ensure onboarding requirements for new staff members are completed Comply with any city and state education mandates Comply with all federal and state workplace regulations School Operations Ensure the day‑to‑day school operating systems run smoothly and efficiently, including front office systems, transportation, routines, transitions, arrival, dismissal, and attendance Qualifications Proficient in Microsoft Office and Google Suite, specifically Excel / Google Spreadsheets Database management and reporting Strong written and oral communication skills Strong interpersonal skills Strong organization skills and meticulous attention to detail Superb customer service skills and love and support for families and children Demonstrated ability to work with a team on collaborative projects Ability to remain calm and solutions‑oriented in high‑stress situations Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful Ability to proactively problem‑solve; anticipate challenges before they occur Ability to identify inefficiencies and generate creative solutions Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity Ability to troubleshoot and manage high‑stress situations with a calm and positive demeanor Ability to work evenings and weekends Nice‑to‑Haves Bilingual in English and Spanish is a plus Previous experience in a customer service‑oriented role Previous experience in an educational or non‑profit setting Compensation & Benefits KIPP Team & Family offers a market‑competitive salary range starting at $97,000 for a DSO Fellow, and $107,000‑$117,000 for a DSO, which may increase based on experience. In addition to a competitive salary, the DSO receives a generous benefits package including medical, dental, and vision care, optional participation in the KIPP NJ 403b retirement plan with matching contributions, a school‑issued laptop, generous time‑off (3.5‑4 school vacation weeks, sick and personal days, extended summer break), up to 12 weeks 100% parental leave for primary caregivers, employer‑paid life insurance, and extensive optional ancillary benefits such as short‑term and long‑term disability and accident and hospital indemnity. Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizenship status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose. #J-18808-Ljbffr