Sales Support Specialist

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):
Shift 1 (United States of America)

Job Description:

Vitalant is seeking a Sales Support Specialist I dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you'll find a career built on purpose, an organization created to care, and a team committed to leading-together.

Your impact as a Sales Support Specialist I is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.

What to Expect

Schedule: Monday through Friday, days but hours could vary with the occasional evenings and weekends as needed

Base Pay: $25.74 - $33.32 / Hour

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance
  
• 401(k) with 5% company match
  
• Tuition assistance up to $5,000 per year
  
• Free basic life and AD&D insurance
  
• Free short- and long-term disability insurance
  
• Paid time off
  
• Employee Resource Groups
  
• Recognition and perks
  

As a Sales Support Specialist I, you'll get to:

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
  
• Engage blood drive coordinators to increase donor participation and retention.
  
• Assist with donor recruitment initiatives, including outreach to first-time donors.
  
• Maintain accurate records and ensure data integrity using established systems.
  
• Support special projects and assist with training and onboarding of new and existing staff.
  
• Provide high-quality customer service to internal and external customers.
  
• Ensure compliance with internal SOPs, external regulations, and software usage standards.
  
• Collaborate with field teams and cross-functional partners to support operational success.
  

Requirements:

• Bachelor's degree or equivalent combination of education and experience
  
• Valid in-state driver's license required.
  
• Preferred: Minimum of one year of related experience in a sales, healthcare, or donor recruitment environment.
  
• Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
  
• Must be able to maintain confidentiality.
  
• Effective oral and written communication skills.
  
• Sales/territory management skills.
  
• Must be self-motivated and a self-starter with good organizational skills.
  
• Ability to work flexible hours including weekends and evenings.
  
• Provide own vehicle for transportation.
  
• Proficient personal computer skills.
  

Location:
6930 W Charleston BoulevardLas Vegas, NV 89117

Job Category:
Sales / Community Outreach

Contact Information: View email address on click.appcast.io

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.