FRONT DESK ATTENDANT - 370 LAKESIDE PARK

Job Description

Job Description

Discover the charm of 370 Lakeside Park, a stunning 500-acre park and campground that offers scenic views and a variety of recreational activities. We are looking for a Front Desk Attendant to be a primary point of contact for visitors, ensuring a warm and welcoming experience.Summary of PositionAs a primary point of contact for visitors, the Front Desk Attendant will play a crucial role in delivering exceptional customer service. The responsibilities will include answering phones, assisting visitors, ensuring smooth camper check-ins, processing campsite reservations, and aiding with rental equipment. This position offers a unique opportunity to enjoy the natural beauty of the park while working in both outdoor and indoor settings.Normal Shift: Varies 8am - 8pm (M-Sun)Key Duties and ResponsibilitiesClearly and effectively communicate with customers both in person and over the phone. Provide assistance or direction as necessary to enhance the enjoyment of visitors. Inform and educate visitors about policies, procedures, amenities, programs, and park rules. Assist with park programs and activities. Perform cashier functions and operate point-of-sale.Manage check-ins and reservations. Assist with keeping proper record of occupied sites. Assist customers with equipment rentals. This may require the ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain. Ensure Check-In Station is clean and properly stocked. Ability to lift and/or move over 50 lbs. on a regular basis. Maintain an effective working relationship with the general public and fellow employees. Ability to work under conditions that require exposure to environmental factors, i.e., weather and hazardous situations, without posing a direct threat to the health and safety of self or others. Operate various equipment related to assigned areas. Performs all work in compliance with established City safety standards.Performs other work as assigned. Qualifications or desired qualificationsFirst Aid and CPR/AED Certification (desired qualification)Excellent customer service skills. A friendly and welcoming demeanor. Comfortable in a fast-paced environment.Apply today to become part of the 370 Lakeside Park team and help us deliver exceptional service in a breathtaking setting!All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.