Senior Manager, Metrology Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

PRINCIPAL OBJECTIVE OF THE POSITION:

The main purpose of this role is to oversee the design, execution, and maintenance of the calibration program and ensure alignment with company policy and relevant regulatory standards. The role also ensures that all operations are conducted with safety as the highest priority.

MAJOR DUTIES AND RESONSIBILITIES:

1. Establishes specific expectations and objectives to ensure compliance with EHS guidelines, cGMP regulations, Company policies and other external agency regulations. Supports the development of related procedures and programs, implement and monitor performance. Identifies areas of opportunity and prepare specific action plans to increase awareness and to maintain compliance.

2. Keeps oversight of all operations to be executed in a safely manner.

3. Directs the use of Integrated Systems including Preventive and On-Demand Calibration Work Order Programs.

4. Manages the Metrology team with responsibility over all Calibration Data Sheets and Metrology Job Plans Master Data within the system.

5. Manages the use and application of all Metrology Tools.

6. Develops and maintains Calibration Interval management program including minimally invasive instrumentation tasks which support Calibration interval extension.

7. Develops and/or approves SOPs and other technical documentation required for Metrology.

8. Ensures routine calibration and instrumentation activities are performed in accordance with established guidelines and

operating procedures.

9. Defines and ensures end user training on Metrology Data Sheets and Work Order processing within the related business system.

10. Works with the Spare Parts group to ensure proper materials and parts are identified and available to sustain

Calibrations and Corrective activities.

11. Ensures the proper execution and compliance of Metrology work orders.

12. Manages the creation, tracking and completion of Metrology related Quality Events within the appropriate tracking system.

13. Provides support to other departments in the investigations and resolutions of Metrology related Quality Events.

14. Conducts basic risk mitigations options and advanced troubleshooting to identify root cause and appropriate corrective actions for equipment system problems. Judges the technical complexity of the task/project and aligns materials, parts, tools and skill sets to accomplish the task/project, prioritizing the use of resources to achieve business results.

15. Develops and maintains current the training program for the department and ensures field personnel are current in their training; maintains status of the training curricula of direct reports.

16. Allocates resources within the organization, leveraging expertise, to ensure proper support to all business areas. Establish, manage, and monitor and control Metrology Services work processes.

17. Identifies, implements, and monitors Key Performance Indicators (KPIs) and establish goals to accomplish World-Class Metrology performance.

18. Participates and Leads Failure Mode and Effects Analysis (FMEA) exercises in conjunction with System Owners, Metrology Technicians and Manufacturing Operators.

19. Works with Reliability Centered Maintenance (RCM) programs to improve the performance and reliability of our systems and equipment. Uses data from Maintenance and Metrology Programs to identify opportunities for optimization, assesses the impact on policies and regulations, allocates Capital or expenses as needed, develops and executes action plans.

20. Manages departmental budget by allocating expenses based on site strategies and business unit's priorities, while assuring compliance with SOX requirements and guarding against budget over runs items such as supplies, Tools Inventory, overtime, and contracts.

21. Develops the Departmental Budget using Department metrics to establish the right labors, materials and required Outside Service contracts.

22. Processes NOE's, NTR's, QE's, CAPA's and Audit responses according to established due dates.

KNOWLEDGE AND SKILL:

• Demonstrated aptitude for engineering principles and building and/or manufacturing automation systems.
• Knowledge of Maximo or other CMMS applications required.
• Managing personnel issues and planning and administering financial resources.
• Computer literate in Maximo or similar computer-based calibration program highly desirable Familiarity with basic relay ladder logic, programmable logic controllers, and distributed control system is desired.
• Experience with DeviceNet and Foundation Field bus instrumentation highly desirable.
• Experience with Rosemounts A.M.S. Software desirable.
• Experience in both calibration and maintenance of instrumentation on biotech manufacturing equipment bioreactors, chromatography skis, centrifuge skids, ultra-filtration skids, CIP skids, WFI stills, Clean Steam Generators, Autoclaves, Freezers, Refrigerators, Incubators, etc.
• Experience in working in an environment governed by SOPs and cGMPs and the know-how to work and manage within a regulatory oversight.
• Adaptable to a fast paced, complex, and ever-changing business environment.

QUALIFICATIONS:

• BS Preferred; A minimum of 12 ears of experience required in Metrology operations or engineering supporting a Biologic Process Manufacturing an/or Manufacturing equipment.
• Previous managerial experience which demonstrates proficiency in selection, motivating and retaining a high performing team, effectively managing personnel issues, and planning and administering financial resources

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Devens - MA - US: $134,550 - $163,039

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.


Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science™ ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to View email address on click.appcast.io. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at View email address on click.appcast.io. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1600991 : Senior Manager, Metrology Operations