Director of Service Business Development

job summary:
Director of Business Development for Industrial Services at a leading industrial manufacturing and services company. This role is accountable for driving operational excellence, customer satisfaction, profitability, and scalable growth across the industrial services operations.

This is a direct hire job opportunity. Bonus eligible.

Up to 50% travel expected

Position will be based remote

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location: Philadelphia, Pennsylvania
job type: Permanent
salary: $165,000 - 185,000 per year
work hours: 8am to 4pm
education: Bachelors

responsibilities:

• Accountable for driving operational excellence, customer satisfaction, profitability, and scalable growth across service operations

• Define and execute the long-term service operations strategy aligned with company growth and customer value objectives

• Developing and executing sales strategies to achieve revenue targets and expand market share

• Oversee end-to-end service operations including field service, repair, installation, aftermarket services, and service logistics

• Ensure consistent service delivery standards, safety compliance, and quality performance across all locations.

• Champion customer-centric service models that improve uptime, reliability, and customer satisfaction

Required Qualifications:

• Bachelor's degree in Engineering, Operations, Business, or related field

• Must have at least ten (10) years of leadership experience in service operations, manufacturing operations, or industrial services

• Experience leading multi-site, regional, or global operations

• Experience with Lean, Six Sigma, or similar operational excellence frameworks

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qualifications:

• Experience level: Experienced
• Minimum 10 years of experience
• Education: Bachelors (required)

 
skills:

• Manager
• Planning
• Operations
• Field Service
• Director
  
  
  
  
  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.
  
  
  
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
  
  
  
  
  This posting is open for thirty (30) days.
  Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.