Patient Financial Representative

Patient Financial RepresentativeJoin BayCare as a Patient Financial RepresentativeLocation: Remote role with quarterly in-office meetings requiredFacility: BayCare Health System, CBO Govt Collection – BCHSShift: Monday–Friday, 8:00 AM – 4:30 PMStatus: Full Time (Exempt: No)About BayCareBayCare is proud to be one of the largest employers in the Tampa Bay area. Our integrated healthcare network includes 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. Supported by more than 30,000 team members, BayCare operates with a forward-thinking philosophy grounded in trust, dignity, respect, responsibility, and clinical excellence.Role OverviewPerforms intermediate-level patient accounting functions including billing, collections, customer service, and cash applications. Responds to customer billing inquiries, posts payments, and documents patient account activity. Applies federal and state guidelines to collection efforts and interprets Explanation of Benefits (EOBs). Identifies payer-specific trends and implements billing guideline changes. Maintains supplies and tracks equipment maintenance.QualificationsExperienceRequired: 2 years of Patient Accounts experience OR: 2 years of experience in a related fieldHighly preferred: Direct accounts receivable (AR) experience in a healthcare setting, including patient finance and insurance.EducationRequired: High School Diploma or GEDPreferred: Associate degreeTotal Rewards & BenefitsFlexible PRN schedulingMedical, Dental & Vision InsurancePaid Time Off (PTO)401(k) Match + Annual ContributionsTuition AssistanceWellness resources & community perksEqual Opportunity Employer Veterans/Disabled