Benefits Specialist - Bilingual

Benefits Specialist - Bilingual

The Benefits Specialist is responsible for administering and supporting the daily functions of the Human Resources department with a primary focus on benefits administration, leave of absence management, onboarding, and new hire orientation. This role ensures accurate, compliant, and timely delivery of employee benefits programs while serving as a trusted resource to employees and leaders.

ETE REMAN is the largest independent aftermarket automatic transmission remanufacturer in the United States. Based in Milwaukee, Wisconsin, we've been rebuilding transmissions since 1985 and we're still growing strong. With more than 800 team members, ETE REMAN is a place where people can build their career, learn new skills, and be part of a team that wins together.

The demand for our transmissions remains strong no matter the economy. Our work reduces waste, keeps vehicles on the road, and helps customers save money. ETE REMAN is for people who take pride in their work and want to create something real. We're a team that values quality, honesty, and getting better every single day. You'll find opportunity here if you're ready to learn, grow, and go all-in. The pace is fast. The expectations are high. And the roadmap? You'll help draw it. We're growing quickly, built to last through any market, and still grounded in our family-owned roots. That means you get the best of both worlds a tight-knit, no-nonsense culture with room to advance and make your mark.

At ETE REMAN, we expect every team member to:

• Bring a positive attitude and support your teammates
• Focus on quality and keep customer satisfaction at the center of everything you do
• Follow established policies and processes, while staying flexible as things evolve
• Show up on time, stay engaged, and work with passion, urgency, and focus
• Aim to not only meet but exceed goals
• Make continuous improvement a daily goal

Essential Duties and Responsibilities:

• Administer and manage employee benefits programs, including medical, dental, vision, life insurance, retirement plans, wellness initiatives, and leave of absence programs (FMLA, ADA, state leaves).
• Run day-to-day HR operational functions including onboarding, benefits enrollment, new hire orientation, and policy enforcement.
• Serve as a primary point of contact for employee benefits inquiries, providing clear guidance on plan options, enrollment, eligibility, claims, and policy interpretation.
• Perform routine tasks required to administer and execute HR programs, including benefits, leave administration, disciplinary actions, performance management support, talent processes, productivity tracking, and unemployment management.
• Assist with annual benefits renewal processes by working closely with brokers, carriers, and vendors to evaluate plan options and ensure competitive offerings.
• Analyze benefits data, participation rates, and costs to provide reporting, insights, and ROI metrics to leadership.
• Ensure compliance with federal, state, and local employment laws and regulations, including FMLA, ACA, FLSA, ERISA, and applicable benefits regulations.
• Maintain accurate employee records within the HRIS, ensuring data integrity, accuracy, and confidentiality at all times.
• Handle employment-related inquiries from employees and supervisors, escalating complex or sensitive issues to appropriate HR leadership.
• Participate in salary surveys and market benchmarking studies to support competitive compensation and benefits package design.
• Support the development and maintenance of equitable compensation structures aligned with market data and organizational strategy.
• Review HR policies and practices to ensure ongoing compliance with legal requirements and recommended best practices.
• Stay current on HR trends, benefits innovations, regulatory changes, and emerging HR technologies.
• Embrace and demonstrate ETE's core values in all interactions and responsibilities.
• Perform other duties as assigned.

Qualifications:

• Bilingual in English and Spanish preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal, negotiation, and conflict-resolution abilities.
• Exceptional organizational skills with a high level of accuracy and attention to detail.
• Proven ability to manage multiple priorities in a fast-paced environment while meeting deadlines.
• Strong analytical, data management, and problem-solving skills.
• Ability to work with pace, precision, and confidentiality.
• Demonstrated integrity, professionalism, and sound judgment.
• Thorough knowledge of employment-related laws and regulations.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Proficiency with HRIS platforms, including data entry, reporting, and system maintenance.
• Ability to quickly learn new systems and processes as needed.

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Two to five years of human resources experience, preferably in a manufacturing or industrial environment.
• Experience administering employee benefits and leave programs.
• Experience participating in salary surveys and compensation benchmarking, with a focus on benefits package competitiveness.
• UKG (UltiPro) experience or experience with a comparable HRIS system required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.