Human Resources Generalist, Payroll and Recruitment

Human Resource Generalist

Marcus Hotels & Resorts seeks an influential Human Resource Generalist to join our team. We seek applicants that possess great poise and professionalism along with the strong desire to positively impact on the associate experience. This role serves as a key ambassador for the department's brand and culture, ensuring a positive associate experience from hire through offboarding. The HR Generalist provides human resources support to include associate relations, talent acquisition, onboarding, benefits administration, training and development, compliance, and overall associate recognition and engagement. The ideal candidate is patient, trustworthy, and organized while fostering a workplace of experiential fun.

Primary Responsibilities

Serve as a primary point of contact for associates, responding to general HR inquiries and always maintaining confidentiality

Support talent acquisition efforts, including applicant screening, interview scheduling, offer preparation, onboarding coordination, and maintaining new hire pipelines.

Administer onboarding and orientation programs, facilitate new hire training sessions, and track 30/60/90-day pulse check-ins

Ensure timely and accurate processing of employee data between applicant tracking, HRIS, payroll, and benefits systems

Coordinate performance appraisal processes, promotions, transfers, and separations, including offboarding and unemployment responses

Assist with benefits administration, annual enrollment activities, and other HR processes as assigned

Maintain HR records, files, postings, bulletin boards, and associate communications across internal platforms

Plan and execute associate engagement, recognition, and appreciation programs and events

Support training logistics, compliance tracking, and required certification monitoring

Act as support for hourly hiring and other HR operational needs

Maintain general knowledge of union agreements and support related processes as needed

Assist with special HR projects, events, and other duties as assigned

Job Requirements

Bachelor's degree in human resources, Business, or related field preferred

Prior experience in Human Resources, Hospitality, or Customer Service environments

Strong organizational skills with the ability to manage multiple priorities independently

Excellent verbal and written communication skills; bilingual English/Spanish preferred

Proficiency with computers, HR systems, and general office technology

Demonstrated ability to maintain professionalism, discretion, and confidentiality

Outgoing, service-oriented mindset with a strong focus on associate engagement and retention

Equal Opportunity Employer

Primary Location: Wisconsin-Milwaukee-Pfister Hotel

Work Locations: Pfister Hotel 424 East Wisconsin Avenue Milwaukee 53202

Marcus Hotels & Resorts