Human Resources Generalist

HR Generalist In Training & Development

Under the general direction of the Director, Training, Development and Credentialing, the HR Generalist in Training & Development (T&D) serves as the operational engine and project lead for the college's talent development, onboarding, and internal communication initiatives. Operating with minimal supervision, this role focuses on the end-to-end management of professional development workshops, large-scale institutional events, divisional communications, and continuous process improvement. The Generalist partners closely with HR leadership, the Training and Development Partners, hiring managers, and cross-functional teams to design and execute a seamless transition from candidate to colleague, ensuring all initiatives align with MATC's culture and values.

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at

Characteristic Duties and Responsibilities

• Training and Workshop Logistics: Independently manages end-to-end workshop logistics proactively identifying scheduling conflicts and serving as the primary point of contact for external facilitators and executive leadership. Secures room reservations across campuses, coordinates with facilities for physical setups, and manages IT requests for session technology needs. Manages calendar invites via the departmental learning account and proactively secures dates and presenters for sessions. Distributes pre-work and assessment codes (e.g., DiSC) to attendees and prepares all presenter materials, including bios, talking points, and slides. Submits financial requisitions for training supplies and services and manages post-event follow-up communications and drop-in support details. Creates session-specific sign-in sheets and maintains a centralized master list of attendance data for compliance and leadership reporting.
• New Employee Orientation Facilitation: Takes the operational lead on the delivery and facilitation of the college's New Employee Orientation (NEO) program; serves as the primary presenter for foundational onboarding sessions, manages day-of operations, and coordinates with internal stakeholders (IT, Facilities, and Department Leaders) to ensure a high-impact, welcoming first-day experience for all new colleagues.
• Onboarding Coordination: Coordinates across HR, hiring managers, and IT to ensure new employees have the necessary access, tools, and connections from day one. Tracks onboarding completion including new faculty credentialing documents, and follows up with new hires to obtain missing documentation. Manages the distribution of onboarding and professional development newsletters at designated intervals to enhance new hire success.
• Database Management: Owns database administration, payroll execution, and compliance tracking for training and faculty credentialing initiatives. Key responsibilities include processing official system updates, verifying licenses against master lists, auditing faculty expiration reports, and executing part-time faculty workshop payroll (COSMO ID and GL numbers) on the Monday immediately following an event. Coordinates ongoing engagement via scheduled onboarding newsletters and workshop attendance tracking, while maintaining complete digital and physical records through Softdocs data migrations, file routing to personnel folders, and departmental webpage maintenance.
• HR-Led Event Coordination: Coordinates logistics and supports planning for HR lead events, including MATC Days, All Management Meetings, and other division-led programs all logistical elements of event execution including venue and room scheduling, catering arrangements, audio-visual setup, materials preparation, and day-of operations, under the direction of the event's leader(s). Assists with volunteer recruitment, orientation, and assignments to ensure adequate coverage and a smooth participant experience. Oversees attendance tracking, maintains accurate registration records, and produces post-event participation reports for HR leadership. Partners with the Director to ensure events reflect MATC's culture and advance institutional engagement goals.
• SOP Governance: Owns the maintenance and governance of the department's Standard Operating Procedures (SOPs); establishes a regular audit schedule and partners with cross-functional HR team members to document new workflows, eliminate outdated processes, and ensure all administrative SOPs remain centralized and accurate.
• Divisional Communications & Newsletters: Drafts initial departmental and/or divisional correspondence, announcements, and policy updates independently with minimal oversight. Formats, designs, and distributes high-impact divisional communications and newsletters using Publicate, ensuring consistent institutional branding. Tracks and secures required leadership approvals proactively to guarantee on-time publication of materials. Partners with the HR Communication Lead to align messaging strategies and review content standards.
• Special Projects and Project Management: Manages and supports HR special projects as assigned by the Director including cross-functional initiatives, policy implementation efforts, and program launches. Applies structured project management practices to plan, track, and communicate project status, milestones, risks, and deliverables. Coordinates workstreams across HR team members and institutional stakeholders, ensuring alignment on timelines and accountabilities. Prepares project documentation, status updates, and after-action summaries to support transparency and continuous improvement.
• Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
• Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators.
• Continuous Learning and Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Qualifications

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Education & Experience: Associate's degree in Human Resources, Business Administration, Organizational Development, or a related field; and a minimum of one (1) year of experience in an HR generalist, talent acquisition, or HR operations role.

Preferred Education & Experience: Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; and two (2) or more years of experience in an HR generalist or talent operations role, with demonstrated experience supporting both recruiting and employee relations functions. Experience in higher education or public sector HR is preferred.

Preferred Licensure/Certification: PHR, SHRM-CP, or equivalent professional HR certification. Project Management Professional (PMP), CAPM, or completion of a recognized project management certification or training program.

Knowledge, Skills and Abilities:

• Knowledge of HR generalist functions including talent acquisition, onboarding, employee relations, and HR administration.
• Proficiency in applicant tracking systems (ATS), HRIS platforms, and HR productivity tools.
• Ability to handle sensitive and confidential employee and candidate information with discretion and sound professional judgment.
• Ability to understand, interpret and explain rules, regulations, procedures, and written and oral instructions.
• Ability to organize and analyze information and develop effective solutions.
• Ability to communicate effectively through both oral and written means.
• Ability to establish, collaborate and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
• Ability to convey an image of professionalism and dedication in work related activities.
• Ability to work with culturally diverse student and employee populations and promote a positive work environment.
• Proficiency in the use of computers and software specific to position, including Google Office Suite software.
• Ability to work successfully with minimal supervision as an individual contributor.
• Ability to establish workflows, manages multiple projects, and meets necessary deadlines.

• Customer focus
• Action oriented
• Values differences
• Self-development
• Compassion
• Cultivates innovation
• Optimizes work processes
• Ensures accountability
• Collaborates
• Interpersonal savvy
• Communicates effectively
• Instills trust