Human Resource Generalist

Human Resource Generalist

Marcus Hotels & Resorts seeks an influential Human Resource Generalist to join our team. We seek applicants that possess great poise and professionalism along with the strong desire to positively impact on the associate experience. This role serves as a key ambassador for the department's brand and culture, ensuring a positive associate experience from hire through offboarding. The HR Generalist provides human resources support to include associate relations, talent acquisition, onboarding, benefits administration, training and development, compliance, and overall associate recognition and engagement. The ideal candidate is patient, trustworthy, and organized while fostering a workplace of experiential fun.

Primary Responsibilities

• Serve as a primary point of contact for associates, responding to general HR inquiries and always maintaining confidentiality
• Support talent acquisition efforts, including applicant screening, interview scheduling, offer preparation, onboarding coordination, and maintaining new hire pipelines.
• Administer onboarding and orientation programs, facilitate new hire training sessions, and track 30/60/90-day pulse check-ins
• Ensure timely and accurate processing of employee data between applicant tracking, HRIS, payroll, and benefits systems
• Coordinate performance appraisal processes, promotions, transfers, and separations, including offboarding and unemployment responses
• Assist with benefits administration, annual enrollment activities, and other HR processes as assigned
• Maintain HR records, files, postings, bulletin boards, and associate communications across internal platforms
• Plan and execute associate engagement, recognition, and appreciation programs and events
• Support training logistics, compliance tracking, and required certification monitoring
• Act as support for hourly hiring and other HR operational needs
• Maintain general knowledge of union agreements and support related processes as needed
• Assist with special HR projects, events, and other duties as assigned

Job Requirements

• Bachelor's degree in human resources, Business, or related field preferred
• Prior experience in Human Resources, Hospitality, or Customer Service environments
• Strong organizational skills with the ability to manage multiple priorities independently
• Excellent verbal and written communication skills; bilingual English/Spanish preferred
• Proficiency with computers, HR systems, and general office technology
• Demonstrated ability to maintain professionalism, discretion, and confidentiality
• Outgoing, service-oriented mindset with a strong focus on associate engagement and retention

Equal Opportunity Employer

Primary Location: Wisconsin-Milwaukee-Pfister Hotel

Work Locations: Pfister Hotel 424 East Wisconsin Avenue Milwaukee 53202