Mailroom Associate

A client of Insight Global is seeking a highly motivated individual to work with the mailroom operations team in San Jose, California. You will be meet all mail trucks and unload all parcels and packages, after scanning them in you will sort and stack the mail in the mailroom. This will be based off an internal ticketing system. You will use great customer service skills to help all customers find their packages and troubleshoot any issues that may arise. You will be processing incoming and outgoing mail that can range from a letter to freight. You will be required to troubleshoot any mail issues, and work with data entry systems for tracking. A successful member of the team will have experience in customer service and have a "get it done" attitude. The pay expectation for this role is $32.00

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- Customer service experience
- Previous work with a ticketing system
- Excel, teams, Microsoft outlook


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.