Tech Support Engineer - AI-Driven, East Coast
Monte Carlo
Monte Carlo is seeking a Technical Support Engineer in New York to manage end-to-end customer experiences. You'll be diagnosing technical issues across data pipelines while contributing to AI-powered support tooling. This role emphasizes real influence on support operations. Ideal candidates have 2+ years in a technical support role, SQL and AWS knowledge, and experience with data stacks. Join our inclusive culture and impact product priorities directly. #J-18808-Ljbffr Monte Carlo
- ...Monte Carlo is hiring Technical Support Engineers to own the end-to-end... ...function is being rebuilt with AI tooling and proper engineering... ...team operates. Location: US East Coast (Eastern time zone). This... ...understand how AI agents and ML-driven systems can fail. You're not...Suggested
$90k - $125k
Ketch is seeking a Technical Support Engineer for the East Coast to deliver quality technical support to its clients. This role requires strong knowledge of JavaScript, HTML, CSS, and APIs, with interaction across teams for troubleshooting and implementation. The ideal...SuggestedRemote job$70k - $90k
A pioneering AI technology firm in New York is seeking a Customer Support representative. In this role, you will manage customer issues, provide solutions, and maintain strong relationships with clients ranging from law firms to retailers. The ideal candidate should have...Suggested- Uniti AI is looking for a Customer Support role based in New York, NY. The ideal candidate should have 2-4 years of experience in customer support... ...include resolving customer tickets, collaborating with engineering teams, and creating internal documentation. The position...Suggested
- ...In 2025, we started Handshake AI and built the fastest-growing... ...institutions. Work together with engineers, scientists, operators, and... ...We’re looking for a Senior IT Support Analyst who thrives in fast‑paced... ...organized and documentation‑driven. Bias toward action and...SuggestedFull timeWork at officeLocal areaRemote workFlexible hours
- ...RVP, Priority Support Engineering At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized... ...workload analysis, and AI-driven customer insights at scale. Build...Shift work
$87k - $115k
...builds the world's leading software for data-driven decisions and operations. By bringing... ...to thrive here at Palantir. As an IT Support Engineer, you take real pride of our internal... ...Hands-on industry experience with LLMs and AI agents, with a deep passion for applying...Permanent employmentWork experience placementWork at officeRemote workWork from homeRelocation packageShift work$120k - $170k
...companies engage with their customers. Our AI-powered conversational agents handle... ...building the category-defining platform for AI-driven customer engagement, serving the largest... ...break and how fast you fix them. As a Support Engineer at Avoca, you're the person who makes...Full timeWork at officeImmediate startFlexible hoursNight shift- ...the Options Technical Support Team in New York! Working... ...are motivated, self-driven and have a passion to... ...hottest trends in global tech, including high-... ..., Cloud, Security, and AI (Artificial Intelligence... ...those with technical and engineering backgrounds, as well as...Full timeWork at office
$95k - $143k
...Amplitude is the leading AI analytics platform, helping over... ...empowering them to make data-driven decisions that fuel faster product... ...partners. As a Technical Support Engineer , you will provide... ...manner. People will rely on your tech expertise with analytical thinking...Work at officeHome officeFlexible hours- ...Glean: Glean is the Work AI platform that helps everyone... ...Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean... ...Designated Technical Support Engineer to join our rapidly expanding... ...managed to completion Data-driven: you utilize metrics and objective...Work experience placementWork at officeHome officeFlexible hoursShift work
$35 - $50 per hour
...Technical Support Engineer (Premium Team) Austin | New York City Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System... ...drive solutions. In this fast-paced, SLA-driven environment, you'll leverage your critical...Hourly payFull timeRemote workWork from homeFlexible hours$75k
...Title: T echnology Support Engineer Location: West Hampton, NY Position Type: Full Time... ...involves traveling to various locations on the East End of Long Island to support employees... ...for this job, you agree to receive AI-generated calls, text messages, and/or emails...Full timeWork at office- ...reliably. We're a team of AI researchers, designers, growth experts, and engineers rethinking human-computer... ...We're looking for a Technical Support Engineer who doesn't just close tickets... ...doesn't look like a traditional tech support background, we'd still love...Immediate startShift work
- Vim is seeking a hands-on technology support specialist in New York to lead Tier 2 support for critical technical issues affecting healthcare providers. This role focuses on utilizing AI as a primary tool to enhance workflows and troubleshoot complex challenges encountered...
- MJH Life Sciences, LLC is seeking an IT Support Engineer in Cranbury, NJ, who thrives in delivering an exceptional end-user experience. This... ...technical support, troubleshooting technical issues, and utilizing AI tools to enhance the support process. The ideal candidate will...Work at office
- ...engage with their customers. Our AI-powered conversational agents... ...-defining platform for AI-driven customer engagement. We’re serving... ...This is a hands-on role for engineers who enjoy debugging,... ...customers in real time. As a Support Engineer at Avoca, you’ll focus...Full timeWork at officeImmediate start
- ...traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers... ...of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly...Full timeTemporary workWork at officeWorldwideFlexible hoursShift workWeekend work
$55k - $65k
## IT Support EngineerApplylocations: Cranbury, NJtime type: Full timeposted... ...!We are seeking an IT Support Engineer who takes pride in delivering... .... You are expected to use AI tools to work smarter, resolve... ...* Bonus: examples of AI-driven workflows, automations, or documentation...Temporary workWork at officeLocal areaImmediate startFlexible hoursWeekend work$150k - $220k
...Profound is the marketing platform for the AI era. As people increasingly turn to... ...What you'll do Stand up Profound's Support Engineering function from the ground up - hire,... ...at the world's largest brands ~ Data-driven leader fluent in SLA dashboards, ticket...Work at officeShift work$25 - $35 per hour
...MENDES is looking for an IT Help Desk Technician to be remote support assisting firm employees nationwide. This candidate is responsible... ...role ~ Associates' degree or higher in Computer Science, Engineering, or a related discipline ~ CompTIA A+ certification...Hourly payWork experience placementWork at officeRemote workShift work- ...companies engage with their customers. Our AI-powered conversational agents handle... ...building the category-defining platform for AI-driven customer engagement. We’re serving the... ...impact. About the Role As a Manager, Support Engineer at Avoca, you’ll lead the team...Full timeWork at officeImmediate start
$72k - $90k
...for their medical records to powering the AI revolution in healthcare, Datavanters... ...Datavant today, you're stepping onto a driven and highly collaborative team that is passionate... .... We are looking for a Customer Support Engineer to own customer-facing technical work end...Full time$100k - $130k
...KX+ Product Support Engineer KX software powers the time-aware data-driven decisions that enable fast-moving companies to outpace... ...the full potential of their AI investments. The KX platform delivers... ..., aerospace and defence, high-tech manufacturing, healthcare and...Work at office$120k - $155k
...pre-trade, trade, and post-trade experience. CAIS supports over 50,000 advisors who oversee more than $6 trillion... ...that, this person is a genuine practitioner of AI tools, using them to manage, maintain, and engineer solutions in the Microsoft ecosystem. This is an...Work at office- A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...
$150k - $180k
...services—a platform that lets tech companies embed global... ...together early-stage engineers, product builders, and... ...seamless. If you’re driven by curiosity,... ...from you. The Role As a Support Operations Engineer, you... ...Engineering, and maintaining the AI tools and documentation...Work at officeRemote workWork from homeHome office$64.89k - $173.04k
...time. The Exchange & Copilot Operations Support Engineer plays a critical role in ensuring the reliability... ...administration, PowerShell, and modern AI-assisted productivity tooling. What you'... ...client-side issues Execute PowerShell-driven workflows for bulk operations, mailbox...Full timeLocal area$30 - $35 per hour
Solomon Page is seeking an IT Support Specialist in New York, NY for a contract position. The role requires strong hands-on support skills across IT issues, along with practical AI fluency utilizing tools like ChatGPT and Microsoft Copilot. The successful candidate will...Contract workImmediate start- ...world's leading enterprises orchestrate AI-powered work. Our vision is to expand human... ...their businesses operate. As a senior support engineer, your top priority is helping our... ...technical proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO/SCIM, Jira,...Full timeWork at officeLocal areaFlexible hours
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