Porter/Housekeeper - Third Street Women’s Residence

Porter/Housekeeper – Third Street Women's Residence

Job Category: Transitional & Supportive Housing

Full-Time

On-site

Rate: $22 USD per hour

Location: New York, NY 10009, USA

Job Details

Division/Department: TSH/Third Street Women's Residence

Schedule: 35 hours per week, Thursday – Monday 8 am – 4 pm, including holidays and weekends

Type: Regular, Full-time

Pay: $22 Per hour

Location: Fully onsite, Lower East Side, NYC

Exemption Type: Non-exempt

Organizational Overview: Henry Street Settlement opens doors of opportunity to enrich lives and advance progress for Lower East Side residents and New Yorkers through social services, arts, and health care programs. With more than 125 years of experience, Henry Street operates over 50 programs and is one of New York City's largest and most respected social service agencies.

Program Overview: The Third Street Women's Residence, using a client-centered, trauma-informed approach, provides transitional shelter and supportive services to 79 homeless women with behavioral concerns like substance use and mental health, seeking permanent housing. Staff support residents in developing life skills, managing mental health conditions, and connecting them to community-based resources to achieve stability in permanency.

Position Overview: The Porter Housekeeper is responsible for maintaining a clean, safe, and welcoming environment within a 24-hour residential shelter serving women experiencing homelessness and behavioral health challenges. This role is essential to supporting the daily operations of the program and ensuring a respectful and well-maintained space for both residents and staff in a fast-paced, high-demand environment. Successful candidates will demonstrate professionalism, reliability, strong attention to detail, and the ability to remain calm and solution-oriented in challenging situations. The ideal candidate is adaptable, dependable, and committed to supporting the mission of the program through consistent and quality service. Flexibility in scheduling, including availability for weekends and holidays as needed, is important to effectively support the 24-hour nature of the shelter environment.

Qualifications:

• High School Diploma or GED required
• Minimum of 3 years' experience in building maintenance, custodial, or related roles
• Strong written and verbal communication skills
• Basic computer literacy preferred, or demonstrated ability and willingness to learn required systems and technology
• Familiarity with basic hand and power tools preferred, or demonstrated ability to safely learn and use such tools
• Strong basic problem-solving skills with the ability to assess situations and identify practical solutions
• Ability to work in a physically demanding environment, including lifting heavy objects
• Ability to maintain clear and appropriate professional boundaries when interacting with residents, staff, stakeholders, vendors, and visitors.
• Reliability and accountability, with a demonstrated record of consistent attendance.
• This position requires dependable attendance and schedule flexibility to support a 24/7 residential shelter operation, and department needs, including weekends, holidays, schedule adjustments, and occasional overtime as needed to support programmatic and maintenance needs.
• CPR/First Aid certification required within the first 3 months of employment

Key Responsibilities:

• Maintain a clean, safe, and sanitary environment in compliance with NYC Department of Health, NYC Fire Department, OTDA, DHS, and other regulatory requirements
• Clean and sanitize all bathrooms, offices, common areas, all floors, and the elevator daily
• Dust and wipe surfaces, including telephones, windows, windowsills, and televisions
• Remove trash and maintain orderly waste management
• Prepare client areas for intake, and move-outs
• Identify and report maintenance issues or safety hazards by submitting a work order
• Assist in maintaining building equipment and supplies
• Assist in conducting inventories
• Perform additional duties as assigned by the supervisor

Essential Physical Functions:

• Ability to lift 20–50 lbs.
• Ability to stand, walk, and climb multiple flights of stairs for extended periods
• Ability to perform physically demanding cleaning tasks
• Must be able to work onsite in the Lower East Side

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.