Director, VoC, Insights & Analytics
Global Payments Inc
Global Payments is seeking a Director of Voice of Customer to lead the enterprise VoC strategy and translate customer, operational, and market data into actionable insights. You will establish global listening programs, analytics capabilities, and reporting standards while partnering across the organization to drive adoption and measurable improvements. You will lead a global insights team, champion Qualtrics and AI-enabled capabilities, and collaborate with Product, Operations and other #J-18808-Ljbffr Global Payments
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