Fleet Maintenance Supervisor

Job Summary The Supervisor, Maintenance Services works under the Manager or Senior Manager to manage the operations and personnel for a specific shift at a Ryder location. The role may involve supervisory duties over up to ten technicians and focuses on achieving business objectives related to financial, operational, quality, safety, and asset performance. The supervisor maintains customer satisfaction and ensures compliance with Ryder’s maintenance policies and procedures. Location & Schedule Shop Location: Savannah, GA 31408 Work Schedule: Monday to Friday, 1st Shift Compensation Base Salary: $65,000 – $70,000 (salaried) plus quarterly bonus incentive. Essential Functions Workflow Management – analyze, plan, schedule, and assign work to technicians; track productivity; conduct shift meetings and review reports; ensure warranty policies are followed; communicate with customers and coordinate site visits. Labor Management – train and develop personnel; perform performance management. Customer Management – manage customer relationships, resolve issues, ensure vehicle uptime; conduct customer visits as needed. Financial Management – control costs, manage the location P&L, approve purchase orders, reconcile invoices and fuel; manage billing back processes and maintain data integrity in the Management Online system. Quality Management – oversee quality inspections and non-PM work; perform root cause analysis; implement corrective actions; maintain documentation for audits and continuous improvement; ensure safety and EPA compliance. Asset Management – maintain the appearance of the shop, evaluate equipment needs, oversee vehicle specifications and service processes, and manage parts inventory. Additional Duties – perform other responsibilities as assigned. Skills and Abilities Professional representation of Ryder and effective interaction with customer management. Strong vehicle diagnostics and repair knowledge. Capability to understand labor, financial, and quality planning. Personal accountability and proven track record of achieving results. Effective verbal and written communication skills. Qualifications High School Diploma or GED (required). Associate's degree (preferred). Bachelor's degree (preferred). 0 to 1 year experience with shop management systems (preferred). 1 to 3+ years in a maintenance operations environment; prior Ryder experience may substitute this requirement (required). Intermediate Microsoft Office skills (required). Travel No travel required. Benefits Comprehensive health and welfare benefits including medical, prescription, dental, vision, life and disability insurance; paid time off for vacation, illness, bereavement, family, and parental leave; tax-advantaged 401(k) retirement savings plan with employer match. Equal Employment Opportunity Ryder is an equal opportunity employer and a Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, disability, or any other protected class. Application Notice Ryder will only communicate with applicants from a @ryder.com email address and will never ask for payment or banking details. #J-18808-Ljbffr