Financial Center Manager

Financial Center Manager Associate The Financial Center Manager (FCMA) will participate in a comprehensive onboarding program that includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. Upon successful completion of the program, the FCMA will be placed in a financial center to lead and manage the center. Essential Duties & Responsibilities Complete the FCMA roadmap and all onboarding activities, including the Consultative Selling Skills Certification. Deepen consumer and small business customer relationships by providing a memorable customer experience. Maintain a working knowledge of Fifth Third’s products, services, processes, and internal resources to guide and lead the team. Apply the consultative sales process to identify financial needs of current or prospective customers and recommend appropriate solutions. Develop an integrated book‑of‑business strategy ensuring all customers receive a Financial Needs Assessment and are assigned to the best banker for ongoing support. Source, develop, coach, and lead a team that reinforces core values and business strategies. Cultivate a One Bank culture that collaborates proactively with business partners. Participate in activities that benefit the communities served. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee. Perform additional duties as assigned. Supervisory Responsibilities Assist in providing employees timely, candid and constructive feedback; develop them to their full potential and provide challenging opportunities that enhance career growth; recognize and reward employees for accomplishments. Minimum Knowledge, Skills and Abilities Required College degree or two (2) or more years of leadership experience in a sales environment. Professional representation of Fifth Third Bank in verbal and written communication. Ability to analyze credit and financial information. Execution and coaching of sales activities. Business acumen. Sound decision‑making ability. Position requires S.A.F.E. Act registration at the time of employment via the Nationwide Mortgage Licensing System (NMLS). The NMLS website provides MU4R questions and registration. Working Conditions Normal office environment. Extended viewing of computer screens. Periodic travel within the Bancorp footprint for meetings and training. Benefits & Compensation The base salary for this position reflects the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, experience, education and geographic location. Comprehensive benefits cover physical, financial, emotional and social well‑being. For details, visit Location Grand Rapids, Michigan 49534 Equal Employment Opportunity Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr