Payroll Coordinator (68162)

Job Details Job Location: North Carolina - Charlotte, NC 28202 Salary Range: $32.00 - $34.00 per hour Promera is a leading provider of critical environment management solutions for mission critical environments, including data centers, cleanrooms, and life sciences facilities. For over 45 years, we’ve helped protect the performance and reliability of some of the world’s most demanding spaces. Our clients include top general contractors, hyperscale cloud providers, colocation facilities, and enterprises that rely on safe, compliant, and expertly maintained environments. Promera is ISO 9001:2015 and ISO 14001 certified, demonstrating our commitment to service excellence and operational efficiency. What You’ll Work On Payroll Administration (50%) Process weekly/biweekly payroll in Paycom, including importing time data from external systems (our ERP, Acumatica) Verifying hours, prevailing wage supplements, bonuses, and deductions Reviewing exception reports and correcting errors Maintain employee payroll records in Paycom and support accurate data entry Assist with payroll audits, reporting, and reconciliation as needed Respond to employee payroll inquiries, ensuring timely and accurate resolutions Facilitate ad hoc payroll reporting requests Benefit Administration (25%) Support day‑to‑day benefits administration across medical, dental, vision, life, and ancillary plans Process benefit enrollments, terminations, qualifying life events, and open enrollment changes Reconcile benefits deductions between payroll, carrier invoices, and enrollment reports Support open enrollment activities, including employee communications and data validation Serve as a knowledgeable and trusted resource for team members by answering benefits questions clearly and respectfully Assist with benefits audits, eligibility reviews, and documentation management HR & Administrative Support (25%) Act as a front‑line resource for employee and manager questions, triaging and routing inquiries to appropriate SME’s Ensure incoming mail, checks, and documents are routed to the correct departments with proper chain of custody Maintain digital and physical personnel files in accordance with company retention and compliance standards Support company‑wide communications, announcements, and document updates as needed Assist HR Operations with administrative projects such as reporting, audits, policy updates, or compliance tasks, ad hoc reporting and other duties as assigned Ad‑hoc reporting Qualifications Associate or Bachelor’s degree preferred 3 years of payroll and/or benefits administration experience Experience in multi‑location or multi‑state environments preferred Customer‑service mindset with a focus on supporting both hourly and salaried employees Experience with Paycom (highly preferred) or another enterprise HRIS/payroll system Strong organizational skills with the ability to manage multiple priorities and deadlines Excellent communication skills (email, phone, and in‑person) Strong Excel skills, calendaring with Outlook and Teams experience High attention to detail and accuracy, especially with employee data Ability to handle sensitive and confidential information professionally Benefits Hourly rate from $32‑$34 per hour Growth Sharing Incentive Plan eligible as part of our company‑wide long‑term incentive plan Paid on‑the‑job training and continued learning, including certifications Paid Time Off Medical, Dental, Vision plans Life, Disability and other voluntary coverage 401(k) + matching Employee Assistance Program Promotion opportunities We are an Equal Opportunity Employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr